Collections Supervisor

Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. You'll see it in our commitment to our people, customers, and community. You'll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it's exactly what going further is all about. Position Summary Oversees the operations of the Stating, Cash Application and Collections department, ensuring efficient cash application processes and accurate record-keeping. Supervises and leads a team in negotiating payments, maintaining accurate records and supporting organizational financial goals. Major Tasks and Responsibilities Supervises the daily activities of the Stating, Cash Application and Collections departments providing guidance and support to team members. Oversees the cash application process to ensure timely and accurate posting of payments. Creates and updates company spreadsheets to track financial data and reporting metrics. Manages collection efforts by negotiating with past-due accounts, referring accounts to collection agencies, and conducting follow-ups to secure payments. Supervises and leads team members, promoting collaboration and performance excellence within the department. Maintains accurate records of collection activities, account statuses, and correspondence to ensure effective monitoring and reporting. Communicates work procedures and best practices to team members, fostering a clear understanding of processes and expectations. Verifies operational criteria are consistently reflected in accounts receivable functions to maintain compliance and efficiency. Provides critical insights and data to support the company's strategic goals and enhance overall collection effectiveness. Trains and mentors staff to enhance their skills and performance within the department. Preferred Qualifications Bachelor's degree in business, finance, or a related field. 2+ years of accounting or related experience. Proficiency in Microsoft Office. Benefits At Saia, your success is our success! That's why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won't go unnoticed. Make Your Move At Saia, our people are the reason we've been successful for over a century in the industry. Together, we've created a positive culture that's driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we're always looking for more collaborative and motivated individuals to join our team. So, if you're ready to put your career on a solid path, let's go further. Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. With headquarters in Georgia, Saia LTL Freight operates across the U.S. and employs thousands of people nationwide. Through our network of partners, we serve the balance of the U.S. including Alaska and Hawaii, plus Puerto Rico, Canada and Mexico. Through our three operating service groups-Saia LTL, LinkEx, and Saia Logistics Services-we provide complete transportation and logistics solutions. As a company, Saia is dedicated to providing every employee the opportunity and environment to continue to grow and contribute, individually and as part of a team.