Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam. About the Role:
We are looking for passionate and thoughtful product designers to help build and shape the Loopio platform and design culture. You will be responsible for bringing the features from your sketch pad to life in order to deliver outstanding experiences to our customers. This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am to 7:30 pm IST.
💻 What You’ll Be Doing:
Participate in design critiques, empathy building, and ideation activities
Be deeply involved in all aspects of product development; work collaboratively with Product and Engineering from ideation & validation through to implementation
Work with the Product team to collect customer feedback, explore ideas, and perform customer value validation
Extensive interaction design; you will create prototypes and think through complex workflows
Regularly conduct tests with customers
Work closely with our Engineering team to incorporate feedback and technical considerations into your designs
Contribute to and shape design culture throughout the company
Contribute to and maintain our design system and design principles
✨What You Bring to the Team:
3+ years work experience in Product Design (B2B company experience a plus)
Highly proficient with interaction design and experience tackling complex workflows
Experience with design thinking and user-centric design
Strong communication; you can clearly articulate the rationale behind your design decisions, and express complex ideas and concepts with simplicity
Comfortable communicating ideas and exploring problems visually; whiteboarding and sketching
Strong visual designer; you know how to apply concepts of space, layout, visual hierarchy and affordance to user interface design. You are opinionated about typography and iconography and are comfortable with their nuances
Focused on user outcomes; you can tie your designs decisions to user value and goals
Where You’ll Work📍
Loopio is a global company, HQ’d in Canada, that embraces flexible and effective work models. While many of our teams operate remotely, this role is part of a new, strategic product team that will work in a hybrid model to accelerate innovation and foster deep collaboration. - This hybrid role will likely be based in one of our key India hubs: Ahmedabad, with the expectation of working from our co-working space 3 days per week. This approach is intentionally designed to give you the best of both worlds: high-impact, in-person collaboration with your team to drive impactful product initiatives, and the flexibility of focused work-from-home days. - Our employees (or Loopers, as we call ourselves!) live and work in 🇨🇦 Canada (British Columbia and Ontario), 🇬🇧 London, and 🇮🇳 India (specifically in Gujarat, Maharashtra, and Bengaluru). - Our India/UK hub employees work according to business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration. - You’ll collaborate with your immediate team in person and with our global teams virtually across the UK, Canada, and the US (we’re just a Zoom call and Slack message away!), with core sync hours and focus time for headsdown work 🙇🏾 during the workday
We encourage balancing synchronous and asynchronous collaboration to effectively work as a global #OneTeam! Why You'll Love ❤️ Working at Loopio:
Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice for our 1:1s and performance conversations
You will have the opportunity to elevate 🪄 your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. - We’ll set you up with a MacBook laptop 🍏, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up for your remote days. - You’ll be joining a supportive culture that offers the best of both worlds: deep connections built in a collaborative office environment and the flexibility of a global, virtual-first company. - Enjoy the camaraderie and energy of a dedicated office space, complete with snacks, beverages, and amenities to fuel your day. Your team will also have a dedicated social budget for welcome lunches and other activities
Participate in 🎤 townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! - Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round. - You’ll be a part of an award-winning workplace 🏆with an opportunity to make a big impact on the business. Questioning your qualifications? Read this ‼️ Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups. Whether or not your experience ✅ checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table. AI in Recruitment 👩🏻💻 At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, transcription and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines
AI Usage in Interviews 🤖 The Loopio interview process is designed to help us better understand your professional experiences, as well as your unique perspective and approach to delivery and collaboration. To ensure a fair and accurate assessment, we expect candidates to refrain from using AI-generated content to produce responses to our interview questions during the live interview, as our goal is to evaluate your own knowledge and problem-solving abilities - not those of an AI assistant. If AI-generated responses are identified during the interview, Loopio reserves the right to disqualify candidates from the interview process. For specific roles that include a take-home assignment, our AI Interviewee Policy allows the use of AI for initial support; however, the final submission must be a true reflection of your personal insights, skills and decision-making. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team (work@loopio.com) should you require accommodations at any point during our virtual interview processes.*
