Program Manager II

About This Position Austin Economic Development supports and recruits' business to Austin through all divisions. Our mission is to promote a competitive, sustainable and equitable economy for all. In partnership with local businesses, creatives, and community organizations, we create jobs, support Austin's cultural scene, and build inclusive prosperity citywide. Job Description: Program Manager II - Austin Economic Development Purpose: Under limited direction, responsible for developing, implementing and managing moderately complex program(s) that integrates multiple elements or projects to achieve a defined objective. Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops and implements full-scale programs that may have multiple internal and external stakeholders. Determines program goals, objectives, and resource requirements. Establishes program standards, methods, policies, and procedures. Coordinates and collaborates with multiple stakeholders involved in or affected by programs. Monitors and evaluates program effectiveness, and implements improvement strategies. Develops, manages, and monitors the program budget and associated projects and provides financial information. Assists in the development, management, and submittal of proposed budget forecast planning. Manages, coordinates, implements, and monitors projects associated with assigned programs. Interacts with internal and external customers. Investigates and responds to inquiries from the public and other departments. Attends meetings and conducts presentations Board and Commissions, City Council Committees, City Council, and other related agencies. Responsibilities - Supervisor and/or Leadership Exercised: May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge. Knowledge, Skills, and Abilities: Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of principles and practices associated with assigned program area(s). Knowledge of fiscal planning and budget preparation and monitoring. Knowledge of management principles related to municipal project and program activities. Knowledge of City practice, policy, and procedure. Knowledge of supervisory and managerial techniques and principles. Skill in oral and written communications. Skill in planning, coordinating, and implementing programs and activities. Skill in interpreting, organizing, coordinating, and executing assignments, projects, and programs. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintaining good working relationships with other City employees and the public. Ability to exercise good judgment, tact, and diplomacy in all dealings and maintain confidentiality as required. Minimum Qualifications: Graduation with Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a field related to the job, including two (2) years of which were in a supervisory, project, or program management capacity. Licenses and Certifications Required: Valid Texas Class C Driver License. Preferred Qualifications: Experience developing or administering economic development incentive programs, public-private development tools, or other performance-based funding programs. Experience evaluating and supporting business retention, expansion, attraction, or redevelopment projects involving capital investment, job creation, and public benefit. Experience building partnerships and working collaboratively with business, government, nonprofit, and community stakeholders. Experience managing complex, fast-paced projects and communicating strategic recommendations to leadership, public officials, and external partners. Notes to Candidate: Position Overview: The Program Manager II will join the Business Incentives and Expansion Division and play a lead role in the implementation, administration, and continued refinement of the City of Austin's Economic Development Agreement programs established under Chapter 380 authority. This position will help advance Austin's evolving economic development strategy by managing incentive projects, supporting business expansion, retention, and attraction efforts, and coordinating the use of local, state, and federal economic development tools. The position will serve as a key liaison among internal departments, business prospects, developers, employers, community stakeholders, and partner organizations, providing technical guidance, project coordination, and strategic recommendations related to incentive program design, evaluation, negotiation, compliance, and performance. The role may also include supervisory responsibilities and will require the ability to manage complex projects in a fast-paced, highly visible public-sector environment. Salary Range: $71,630 - $90,980 annually Hours: Monday – Friday; 8:00 a.m. to 5:00 p.m. Telework opportunities may be available after an initial training period. Hours may vary and are subject to change based on department needs. Staff eligible to telework must be in the office for at least 40% of their scheduled work week. Location: 5202 E Ben White Blvd, Austin, Texas, 78741 Application Details: A detailed, complete COA employment application is required. It helps us to better evaluate your qualifications and will be used to determine your salary if you are selected for this position. Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. A résumé is required but does not replace a fully completed City of Austin employment application. Resumés will not be accepted in lieu of the online application. It is the applicant's responsibility to ensure that all relevant and detailed work experience is clearly documented in the application to demonstrate qualifications for the position. When completing the City of Austin employment application, the work experience listed must include a month, year, and a verifiable Supervisor or Human Resources phone number. Incomplete applications will not be considered. Everyone who applies as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview. Use of AI is strictly prohibited to respond to the application and during the interview process. Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time. Additional Details: Austin Economic Development may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. If you are selected as the top candidate for a position, we may contact your current and former employer. If you are identified as a top military candidate or a veteran, you must provide a copy of your DD-214. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. External New Hires must meet the City of Austin's Driver Record Evaluation (DRE) requisite where they cannot have more than three moving violations or a total of six Driver Record Evaluation points within a rolling thirty-six (36) month period. Otherwise, you are responsible for getting to and from these locations. Benefits: The City of Austin offers its employees a wide range of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information. 90 Day Provision for Additional Vacancy: When the same or an additional vacancy occurs within a department in the same job title within 90 days after the start date of the top candidate, the hiring department may offer the additional position to another candidate from the same candidate pool. . JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation: Work in an environment where employees are valued, and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. . EEO Statement for City of Austin: The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation : Work in an environment where employees are valued and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. City of Austin Employment Video