We’re on a mission to make migration easy. We started building Marshmallow in 2017. Since then, we’ve grown from 3 to 700+ people, gained unicorn status, raised ~£140M over three funding rounds, turned profitable, insured millions of drivers and lent millions in car loans. But we’re only just getting started. Our goal is to become one of the largest financial services providers in the world. Over the next 10 years we’ll grow exponentially, not only by scaling our existing products, but also by building new ones. To achieve our goals we need incredibly ambitious, commercially driven people who never settle for ‘good enough’. Marshmallowers are hungry for autonomy and ownership, and would rather improve than coast. Everyone raises standards and has an impact, with a focus on collective success over self-interest. We’ve created an environment where curious, tenacious people win and grow together. If that sounds motivating, this could be the place for you. ### Who you are
You have a desire to join the insurance industry and build knowledge around the claims function
You are really passionate about the customer and will go that extra mile to offer them the best service
Working in a fast-paced scale-up means that you have to be adaptable and excited by the prospect of moving fast
You enjoy taking complex issues and explaining them in an easy and understandable way
A self starter who can take ownership of their workload
You're selfless. You enjoy pulling together as a team and supporting your teammates
You're excited about working in a company that really focuses on and believes in the importance of feedback
What we're looking for from you
No insurance experience is required
Previous experience in customer-facing roles is desirable
If you have experience in an online customer support role this is a big plus
Excellent written and verbal communication skills
A desire to grow your own claims-handling ability whilst helping others to improve their own skills and decision-making
Perks of the job
Flexi-office working – Spend at least 2 days a week with your team in our Budapest office. The rest is up to you! 🏠
Learning and development – Personal budgets for books and training courses to help you grow in your role. Plus 2 days a year - on us! - to further your skillset 🤓
Mental wellbeing support – Access therapy and mental health sessions through Oliva 💚
Competitive bonus scheme - designed to reward and recognise high performance 🌟
SZÉP card - Budget to spend on meals, leisure and accommodation 🏝
Sabbatical Leave - Get a 4-week fully paid sabbatical after being with us for 4 years 🌴
Work From Anywhere - 4 weeks work from anywhere to use, with no need to come to the office ✈️
MedicoverBlue package - An exclusive pass to top-notch healthcare services🩺
Plus a monthly team social budget, bi-weekly office lunches and Office tea, coffee and snacks!
