Act as a central point of coordination between clients and internal teams for ongoing and upcoming campaigns
Collaborate with Sales and Operations teams to ensure smooth execution and timely delivery of campaigns
Track campaign progress, timelines, and deliverables, ensuring alignment across stakeholders
Support client communication, follow-ups, and relationship management
Assist in streamlining internal processes and improving cross-functional collaboration
Prepare and maintain reports, trackers, and dashboards for business activities and updates
Ensure effective information flow and clarity across teams to support business objectives
Proactively monitor campaign performance to identify discrepancies, risks, or potential issues, and escalate them promptly to the reporting manager or relevant stakeholders
Qualification Required:
Proven experience in client management and cross-functional coordination
Strong experience in client servicing and relationship management
Excellent communication and interpersonal skills with a presentable and professional demeanor
Ability to work closely with Sales and Operations teams in a dynamic environment
High level of ownership, accountability, and attention to detail
Ability to manage multiple priorities and meet deadlines
Problem-solving mindset with a structured and process-driven approach
Key Responsibilities:
Act as a central point of coordination between clients and internal teams for ongoing and upcoming campaigns
Collaborate with Sales and Operations teams to ensure smooth execution and timely delivery of campaigns
Track campaign progress, timelines, and deliverables, ensuring alignment across stakeholders
Support client communication, follow-ups, and relationship management
Assist in streamlining internal processes and improving cross-functional collaboration
Prepare and maintain reports, trackers, and dashboards for business activities and updates
Ensure effective information flow and clarity across teams to support business objectives
Proactively monitor campaign performance to identify discrepancies, risks, or potential issues, and escalate them promptly to the reporting manager or relevant stakeholders
Qualification Required:
Proven experience in client management and cross-functional coordination
Strong experience in client servicing and relationship management
Excellent communication and interpersonal skills with a presentable and professional demeanor
Ability to work closely with Sales and Operations teams in a dynamic environment
High level of ownership, accountability, and attention to detail
Ability to manage multiple priorities and meet deadlines
Problem-solving mindset with a structured and process-driven approach