Data Operations QA Lead

Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today! The Data Operations QA Lead is responsible for ensuring accurate, secure, and efficient execution of campaign bases across CRM platforms. The role manages data operations delivery aligned with agreed SLAs and governance standards while optimizing audience setup, data structures, and campaign scheduling. This role will also drive process improvements and strengthen collaboration across Data, Campaign Management, and Business teams to support scalable and reliable CRM operations. You will be responsible for the following: Ensure campaign bases are executed accurately, securely, and efficiently across all CRM platforms Manage delivery of data operations services based on agreed SLAs, deadlines, and lead times Oversee data governance to ensure compliance, proper usage, and optimization of data resources Develop expertise in existing data platforms and recommend optimal audience setup, data structures, and scheduling Work closely with stakeholders to align campaign specifications, audience definitions, communication plans, and timelines Drive continuous improvement initiatives across Data, Campaign Management, and Business teams Support campaign optimization efforts to improve targeting, customer relevance, and conversion performance Ensure operational accuracy and quality across CRM workflows and campaign execution We are looking for: Bachelor's degree in Data Science, Computer Science, Statistics, Mathematics, Economics, or related field Proven experience in data operations, campaign management, CRM operations, or data analytics Strong knowledge of SQL, Python, R, or other data-related tools and programming languages Experience working with CRM platforms, audience segmentation, and campaign execution Strong understanding of data governance, data quality, and compliance standards Excellent analytical, problem-solving, and stakeholder management skills Highly organized and able to manage multiple priorities in a fast-paced environment Strong communication and collaboration skills across technical and business teams What We Offer Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package is the #1 Finance App in the Philippines. Through the GCash App, 81M registered users can easily purchase prepaid airtime; purchase from over 6M partner merchants and social sellers; send and receive money anywhere in the Philippines, even to other bank accounts; pay bills at over 1,800 partner billers nationwide; and get access to savings, credit, loans, insurance and investments, and so much more, all at the convenience of their smartphones. GCash is a wholly-owned subsidiary of Mynt (Globe Fintech Innovations, Inc.) since 2015. is a leader in mobile financial services focused on accelerating financial inclusion through mobile money, financial services, and technology. As an affiliate of Globe Telecom, Ant Group, Ayala, and various other global shareholders, Mynt provides secure, accessible, and convenient fintech solutions to individuals, businesses, and organizations. Mynt is recognized as the Philippine's first and only duacorn with the support of its distinguished local and global shareholders. Mynt operates two fintech companies: GCash, a micropayment service that transforms the mobile phone into a virtual wallet, and Fuse, a tech-based lending company that enables Filipinos to get access to credit. is a lending institution registered with the Philippine Securities and Exchange Commission that caters to the underserved and unbanked population in the Philippines, aiming to create and sustain opportunities for growth and stability for individuals and businesses alike through responsible and fintech-enabled lending. Fuse's credit and lending products are powered by GCash's in-house trust platform, GScore. Fuse is a wholly-owned subsidiary of Mynt (Globe Fintech Innovations, Inc.)