Posted May 26, 2026
Provide advanced Level 3 support and escalation for enterprise Windows Server environments
Design, implement, maintain, and troubleshoot Active Directory, Group Policy, DNS, DHCP, and Windows infrastructure services
Administer and optimize Windows Server environments including performance tuning, patch management, upgrades, and lifecycle management
Manage and maintain WSUS and enterprise patching strategies across multiple environments
Design, implement, and maintain Group Policy Objects (GPOs) and Windows security policies
Support and administer Hyper-V virtualized environments including host management, VM provisioning, and performance optimization
Administer Microsoft 365 services including Exchange Online, Point, Teams, Entra ID (Azure AD), and related cloud services
Assist with hybrid cloud integrations and identity management initiatives
Develop and maintain PowerShell scripts and automation processes to improve operational efficiency
Perform root-cause analysis and lead remediation efforts for complex infrastructure incidents
Implement and maintain Windows security best practices, access controls, patch compliance, and system hardening standards
Support backup, disaster recovery, and business continuity initiatives
Monitor production systems proactively and respond to incidents during overnight support hours
Create and maintain technical documentation, operational procedures, and infrastructure standards
Collaborate closely with U.S.-based engineers, leadership teams, vendors, and end users
Participate in infrastructure improvement and modernization projects across client environments
Serve as a senior technical resource and escalation point for junior engineers and support staff. ## Requirements
5–8+ years of hands-on experience in Windows Systems Administration, Infrastructure Engineering, or
Strong expertise in Windows Server administration in enterprise or MSP environments
Advanced knowledge of:
Active Directory
Group Policy
DNS/DHCP
Windows Server administration
Microsoft 365 administration
Strong experience with WSUS and enterprise patch management practices
Experience supporting and administering Hyper-V virtualized infrastructure
Experience with Microsoft Entra ID (Azure AD), hybrid identity environments, and cloud-based services
Strong PowerShell scripting and automation experience
Experience implementing Windows security best practices and access management controls
Familiarity with backup, disaster recovery, and business continuity concepts
Experience working in distributed enterprise or multi-client MSP environments preferred
Excellent troubleshooting, analytical, and root-cause analysis skills
Strong English communication skills, both written and verbal
Ability to work independently, prioritize effectively, and manage multiple technical issues simultaneously
Microsoft certifications are considered an asset. ## Benefits
Salary: Philippines: $2,200–2,800 USD/month, Indonesia: $1,800–2,400 USD/month
• Two weeks paid vacation
• Additional Indonesia benefits include medical, dental, paid vacation, and retirement plan
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