KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one. Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats. We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet. ****
New York positions open to candidates located in the New York area.
The Sales Development Representative will act as pre-sales support and is responsible for qualifying leads at the initial stages in the sales funnel. This position must research potential customers, connect with and educate prospects on our product offerings and qualify the leads before passing them to the sales sales team. The primary focus will be to turn leads into qualified opportunities by partnering with marketing and sales to create and execute on program and inbound lead generation campaigns. The individual in this role will be expected to track all relevant information regarding qualification and lead management activity in (our CRM) Salesforce.com and (in our Sales Automation Tool).
Responsibilities:
Identify and qualify prospective customers who are a good fit for KnowBe4’s range of products and services (including Egress)
Develop opportunities for the sales team from prospecting and marketing generated leads
Develop and implement outbound prospecting to engage prospective buyers
Respond, engage and qualify inbound leads and inquiries
Collaborate with sales and marketing team members on strategic sales approach
Develop and execute on a strong prospecting plan of attack, including email and call scripts
Track all relevant qualification and lead management activity using Salesforce.com
Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in Salesforce.com and Salesloft
Provide in depth information to the Regional sales teams to enable the most qualified and productive demos
Qualifications:
Bachelor’s degree or relevant experience
Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
Experience with Gmail and Google Docs
Experience with MS Office
Proven Leadership abilities
Organizational project management experience
Excellent verbal and written communications
Good computer skills
Friendly phone voice
“Pleasantly persistent” as it can take multiple tries to reach a prospect
Ability to leave a message and sound interested
Must be highly organized and results-oriented
The compensation for this position ranges from $70,000 - $80,000 including base, bonuses and commissions. Our Fantastic Benefits
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits. Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
