Own the day-to-day cleanliness, accuracy, and completeness of the CRM (accounts, contacts, opportunities, activities, attachments, and stage history) so every report run from the system can be trusted without rework
Audit pipeline records on a recurring cadence to identify and resolve missing fields, duplicate accounts, stale opportunities, miscategorized stages, and inconsistent naming conventions
Hold the team accountable to the existing sales process (required fields, stage gates, capture artifacts, follow-up commitments) and chase open items to closure with the Sales and Growth Manager and BD Directors
Operate inside Overwatch's existing tools, templates, and process; continuously look for small, targeted optimizations that help the team win deals faster within the current methodology
Own the RevOps meeting cadence focused on cross-team alignment, including pipeline reviews, gate reviews, forecast calls
Produce clean weekly, monthly, and quarterly pipeline, activity, and forecast reports for the company leadership directly from CRM data
Maintain the team calendar of customer meetings, conferences, capture milestones, proposal due dates, and contract action dates. And proactively surface conflicts and upcoming deadlines
Manage the document repository for sales (capture plans, proposals, white papers, NDAs, teaming agreements, presentations, customer correspondence), keeping records version-controlled, properly named, and easy to find
Support proposal, quote, and contract preparation by coordinating inputs from BD, Finance, Contracts, and technical staff and tracking deliverables through to submission and execution
Track and report on key pipeline metrics and flag trends, risks, or process breakdowns
Coordinate with Marketing on campaign list pulls, event registrations, lead handoffs, and post-event lead-to-opportunity reconciliation so every captured lead is accounted for in the CRM
What You'll Bring:
Experience and Education:
Bachelor's degree in business, operations, communications, or a related field; or equivalent practical experience
1-3 years of experience in sales operations, sales coordination, sales administration, revenue operations, or a senior administrative role supporting a sales or business development leader
Exposure to B2B or government sales environments is a plus; aerospace, defense, or technology industry experience is a bonus but not required
Technical Competence:
Hands-on proficiency with at least one major CRM, including list views, dashboards, basic reports, data imports, and field standardization. Our CRM is Hubspot. - Strong working command of Microsoft 365 (Excel, Word, PowerPoint, Outlook, Teams) and shared file systems such as SharePoint or OneDrive. - Comfort building and maintaining clean, dependable reports
Familiarity with proposal and document workflows: track changes, comment management, redline reconciliation, PDF assembly, and compliance matrices
Basic understanding of government or commercial contracting is a plus, but not required
Character Attributes:
Detail-oriented. You notice the misspelled account name, the missing close date, and the duplicate contact, and you fix them
Process-disciplined. You take pride in following the defined sales process and helping others follow it, fixing what no longer serves the purpose
Quietly accountable. You keep the team honest about commitments, deadlines, and data quality
Optimization-oriented. You are continuously looking for the small adjustment, checklist, or template tweak that will help the team win deals faster
Dependable operator who makes the sales engine run cleanly
Thrives in a dynamic, fast-paced, venture-backed startup environment
What We Offer:
Growth Opportunities: As a team member of a true startup, you will learn by doing and shape our future. The opportunities are limitless for those who want to grow their career. - Impact Opportunity: We work on missions that matter to keep people safe and make the world better, and we do it without bureaucracy at the speed of a startup. - Team Collaboration: Work in a fast-paced, collaborative environment with amazing teammates. The Overwatch Imaging leadership team believes in an open-door policy, meaning everyone has a voice and access to guidance, advice, feedback, and the ability to pitch crazy new products or ideas. - Late Start Wednesday: A weekly block to have focus time away from meetings and calls. An opportunity to work from home, flex your schedule or self-directed time to focus on training and development. - Time Off: Generous PTO to empower employees to make decisions about work life balance based on work and home needs. - Holidays: Overwatch Imaging recognizes 10 company holidays. - Ownership: Equity/Stock Options in our rapidly growing company. - Health Benefits: Medical/Dental premiums 100% covered by Overwatch Imaging for employees and their families, plus available pre-tax health savings account. - 401K: Employer matching contributions up to 4% of pay. All applicants must be authorized to work on a permanent basis in the United States. Export Control Compliance Notice
This position may involve access to data, technology, or software that is subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). As such, employment is contingent upon the applicant’s status as a U.S. person--a US citizen, permanent resident, or green card holder.
