As an IT Analyst at ERM Technologies working on the Country Risk Maps Application, your role involves utilizing your domain knowledge and technical expertise to implement technology solutions meeting the requirements of business stakeholders. You should have a solid understanding of CRM processes and a proven track record in leading and performing business analysis. Additionally, you need to be familiar with related technology applications and operational processes. **Key Responsibilities:**
Solicit requirements from stakeholders, subject matter experts, and end users
Document requirements as user stories and write acceptance criteria
Map the As-Is Process and To-Be Process
Analyze data to validate, challenge, and refine requirements
Collaborate with the technology team to ensure solution alignment with requirements
Validate design documents for accuracy
Review and test outcomes to ensure quality deliverables
Provide regular updates to stakeholders
Manage key risks or issues with timely escalation
Ensure adherence to project analysis and delivery standards mandated by SCB
**Requirements Analysis:**
Capture complete and unambiguous requirements consistently
Translate business requirements into functionality accurately
Identify future states addressing business problems consistently
Document traceability of existing to migrated system and delta data mapping
**Analytical Thinking:**
Anticipate potential obstacles and mitigate risks
Evaluate the impact of changes in one area on others
Connect seemingly unrelated ideas and provide new insights
Analyze complex data to refine requirements
**Communication And Presentation:**
Communicate key information verbally or in writing effectively
Prepare and deliver formal presentations and facilitate group activities