Repair Technician

Why join us? We're on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to express themselves, connect with the world, and live richer lives. At Tobii Dynavox, you can grow your career within a dynamic, global company that has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What's more, you'll be part of a work culture where collaboration is the norm and individuality is welcomed. As a member of our team, you'll have the power to make it happen. You'll solve challenges, deliver solutions and develop new, efficient processes that make a direct impact on our customers' lives. What you'll do: Are you a detail-oriented problem-solver who enjoys staying active throughout the day? Are you looking to be part of a mission-driven company where your work has real impact? We're looking for a Repair Technician to help ensure our assistive speech devices are repaired correctly, accurately and reliably to the people who need them most. This role is ideal for someone who is tech-savvy, organized, and thrives in a steady, hands-on environment where consistency and care matter just as much as efficiency. Why You'll Love Working at Tobii Dynavox: Brand New Office: This is a great opportunity to work in a Brand New, State-of-the-Art Office at our North American Headquarters. A space built for innovation, collaboration, and comfort, complete with free parking and modern amenities! Consistent Schedule with Flexibility: Enjoy a Monday–Friday (Daylight) work schedule with flexible start times to support your work-life balance! Competitive Pay & Comprehensive Benefits: We offer full-time hours, competitive pay ranges and a full benefits package designed to support your well-being and growth! Our Benefits Package Includes: ·Paid Leave Time (PLT): Potential to earn 17 days per year (increases with tenure) ·Sick Days: 5 sick days ·Paid Holidays: 11 paid holidays (including 1 floating holiday) ·401(k) Retirement Plan: Company match of 50% on the dollar, up to 6% of employee contribution ·Healthcare Coverage: Choose from multiple Medical, Dental, and Vision plans starting the 1st of the month following hire date. Coverage includes dependents and domestic partners ·Wellness Reimbursement: $250 annually to support employee's healthy lifestyle ·Tuition Reimbursement: $3,000 for undergraduate and $6,000 for graduate coursework each year ·Parental Leave: Up to 6 weeks of paid bonding leave and paid postpartum leave for new parents Your voice matters: We foster a culture where your ideas and feedback is encouraged! Growth-focused: Opportunities for personal and professional growth! Supportive team: Join a collaborative, friendly, and motivated group of individuals! Join a team that values balance, development, and long-term stability all while helping empower individuals through our life changing assistive communication technology solutions! This is a full-time, in-person role, Monday through Friday, based at our North American Headquarters in our brand-new Moon Township facility. Office Address: 1400 Cherrington Pkwy, Coraopolis, PA 15108 As a Repair Technician, you will be responsible for: Perform device repairs within a timely manner. Communicate with tech support to fully understand the nature of the performance problem and ensure proper repair. Inspect finished products for quality and adherence to customer specifications. Use Microsoft Office suite (Teams, Outlook, shared documents and drives) to collaborate with coworkers all throughout the country. Utilize warehouse systems including barcode scanners, Enterprise Resource Planning software (Microsoft Dynamics 365), and shipping software to track, log, and update shipping information. Actively contributes to continuous process improvement by identifying opportunities to optimize warehouse organization and streamline shipping processes. Collaborate with our team in other departments to resolve any shipping issues and ensure the flow of shipments is uninterrupted. Follow all safety protocols and always maintain organization and cleanliness in compliance with 5S standards. Perform various other tasks assigned by manager. This is an in-person, full-time role at our North American Headquarters in our brand-new Moon Township facility. What you'll bring: Are Detail-oriented with an appreciation for accuracy, particularly when dealing with shipping labels, addresses, and order contents. Are solutions-focused with strong communication skills when problem solving in a team environment. Are comfortable using and adapting to new technology for warehouse processes. Have strong organizational skills and maintain a clean workspace. Enjoy being active and on your feet throughout the day (Light to moderate physical labor is involved.) Are reliable, punctual, and self-motivated, with an ability to stay focused and complete tasks in a timely manner. Are interested in lean process improvement and contributing to efficiency gains in the warehouse environment. Take pride in your work and your team's accomplishments, continuously seeking to improve yourself and help your team reach higher goals than thought possible. Bonus points if you: Held a repair tech job previously and are familiar with electronic component repairs. Familiarity with ERP/WMS systems, especially Microsoft Dynamics 365. Experience working with Haz mat or international shipments. Physical Requirements: Lifting and Carrying: Ability to lift and carry items up to 50 lbs. (Occasionally heavier with assistance). Standing and Walking: Prolonged periods of standing and walking throughout the warehouse. Bending and Stooping: Frequent bending and stooping to access inventory and storage areas. Reaching and Handling: Regular reaching overhead and handling of materials and equipment. Climbing: Occasional use of ladders or step stools to access high shelves. The noise level in the work environment is moderate, and cleaning products, tools, and equipment are part of daily operations. Apply today! We believe in empowering individuals - including our own employees - to reach their full potential. So, if you want to change lives while growing your own career, we'd love to hear from you. Where we stand: We believe diversity not only enriches our workplace culture, but also gives us a strategic advantage. Working with people from a variety of backgrounds and perspectives helps us all become better communicators, better problem solvers, and better human beings. Our differences make us stronger. Tobii Dynavox values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. Tobii Dynavox does not discriminate against individuals on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, ancestry, or national or ethnic origin. Equal Opportunity Employer/AA Women/Minorities/Veterans/Disabled Interested in a career with meaningful impact? How about a collaborative work culture where curiosity is celebrated? If so, start searching our current job openings. Sign in above to receive email alerts about future job openings. Or register with us so that we can reach out to you if the right fit comes up. Join the world leader in assistive communication, where we help people with complex disabilities live up to their full potential by enabling them to express themselves, communicate with others and live more independently.