Store Manager- DTC Airtel- AP And T

Key Responsibilities:

• Manage & ensure the operations are in line with pre-defined SOPs with the look and feel of the store as per guidelines/standards. - Control inventory levels, conduct regular stock checks, and coordinate with the supply chain for optimal product availability. - Oversee visual merchandising efforts, ensuring that product displays and store layouts are appealing and on-brand. - Effectively track transactions and budgets for store operations, ensuring cost-effectiveness and financial targets are met. - Implement security measures and loss prevention strategies to safeguard inventory and assets. - Accountable for clearing the store for formal launches across dimensions and during refit & conversion. - Implement processes to enhance the overall customer experience, customer satisfaction, and issue resolution. - Ensure an outstanding in-store customer experience, including product knowledge, assistance, and issue resolution, fostering customer loyalty. - Implement KPIs to monitor and evaluate the success of store operations, providing regular reports to senior management. - Lead retail staff, providing guidance, coaching, and performance feedback to ensure a high level of customer service and sales effectiveness. - Anchor trainings as required for team member development on product knowledge, sales techniques, and best practices. - Collaborate with central functions such as marketing, finance, and HR to ensure alignment with broader company policies and to maintain integration of in-store & online operations. Qualifications Required:

• Education Qualification: Full-time graduate degree, MBA/PGDM (optional)