US Payroll Operations Analyst

● Experience: 2–3 years of specialized payroll experience, specifically handling US-based payroll (understanding US tax cycles is a must). ● Technical Chops: Proven experience with a Payroll System, such as ADP Workforce Now or Kronos/UKG. Intermediate Excel skills (VLOOKUPs and Pivot Tables are daily tools). ● Ticketing Experience: Proven experience using Freshservice, Zendesk, ServiceNow or a similar ticketing platform. You must understand the importance of ticket status, priority levels and SLA countdowns. ● Adaptability: Comfortable working 10:00 PM – 7:00 AM PHST to align with US Eastern/Central time zones. ● Communication: Exceptional verbal and written English, with the ability to explain complex pay issues to US employees. ● The "Zag" Mindset: A proactive approach to problem-solving—you don’t just report a variance; you find the source. ● Must be a self-starter, hands on and able to be flexible with competitive work demands. Take the initiative to look beyond any variances and get to the source of the problem or identify trends;

● Meticulous organizational skills and detail-oriented;

● Professional communication skills, experience with handling sensitive and confidential data;

● Must be able to meet deadlines and work under pressure, including the ability to perform and complete a high volume of work assignments with speed and accuracy, work cooperatively with others and showing courteousness and a high level of professionalism. Salary range from 45-70,000 PHP month, depending on experience

About Career TEAM: Founded in 1996, Career TEAM is socially conscious organization that seeks to close the nation’s opportunity divide through government-funded workforce development programs designed to help individuals get the skills, knowledge, and resources needed to obtain quality employment. In addition to administering these programs, Career TEAM develops and leverages cutting-edge software tools to ignite transformative change within the workforce development industry. Career TEAM is revolutionizing the operational landscape for workforce development professionals through its Career Edge platform, which includes state-of-the-art job training tools and advanced case management systems. For more information see www.careeredge.com and www.careerteam.com. Career TEAM’s outstanding record has resulted in numerous honors, including:

• Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
• Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
• Featured by 60 Minutes, CNN, Money Magazine, Inc. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.