Security Program Manager

The Security Program Manager at Norm Ai is a hybrid between a GRC Manager and a Program Manager within the Office of the Chief Security Officer. You will own the execution of Norm Ai's security compliance programs, serve as the CSO's operational right hand, and drive cross-functional security and compliance initiatives across Engineering, Legal, IT, and the affiliated Norm Law practice. Security is your primary function, but this role sits at the intersection of compliance execution, risk management, and day-to-day program operations. You are the person who brings structure to ambiguity and makes sure nothing falls through the cracks. You Will:

• Own and mature the GRC program across SOC 2 Type II, ISO 27001, and other applicable frameworks, including control mapping, evidence collection, gap analysis, remediation tracking, and audit coordination. - Serve as the primary liaison with external auditors and certification bodies; manage the full audit lifecycle from scoping and evidence gathering through report issuance. - Build and maintain the enterprise risk register; conduct periodic risk assessments and track risk treatment plans to closure with clear stakeholder accountability. - Lead the vendor security assessment program: evaluate third-party security posture, manage security questionnaires, and track remediation to completion. - Maintain and update security policies, standards, and procedures; own the policy review lifecycle from drafting through approval. - Manage priorities, track deliverables, and maintain operational cadence across the security organization including but not limited to staff meetings, quarterly planning, board reporting. - Drive cross-functional security initiatives and ensure alignment between Security, Engineering, Product, Legal, IT, and Business teams. - Manage security OKRs, KPIs, and metrics reporting; prepare dashboards and executive summaries for leadership and board audiences. - Coordinate incident response program readiness: maintain runbooks, organize tabletop exercises, and drive post-incident reviews to ensure lessons learned are captured and tracked. - Design, implement, and manage the security awareness and training program, including phishing simulations and effectiveness reporting. - Participate in client due diligence reviews and manage the intake process for inbound security questionnaires. - Support business continuity and disaster recovery planning in coordination with Engineering and IT. Skills & Experience - Core:

• 5+ years of experience in security program management, GRC, or a related security operations role. - Hands-on experience managing compliance programs across at least two major frameworks (e.g., SOC 2, ISO 27001, GDPR, HIPAA). You don't need to be a security controls expert, but you need to know how audits work and how to run one. - Working knowledge of risk management frameworks such as NIST RMF, ISO 31000, or FAIR. - Experience with GRC and compliance automation tooling; we use Vanta. - Strong project management skills with the ability to manage multiple concurrent initiatives; experience with Linear, Jira, Notion, or equivalent tools. - Comfortable using AI tools to accelerate security and compliance work. - Experience coordinating external audits and working directly with auditors. - Familiar enough with cloud environments (AWS) and developer tooling (GitHub) to have substantive conversations with engineering teams. - Proven ability to drive cross-functional work without direct authority. - Clear, concise communicator; experienced preparing executive-level updates and board materials. - Background in a fast-paced startup, scale-up, or boutique consulting environment where you had to build programs with limited resources. Skills & Experience - Pluses:

• Experience in a strategic operations role within a security or technology organization. - Background in government, financial services, or other highly regulated industries. - Relevant certifications: CISSP, CISM, CRISC, CISA, CGRC, or PMP. What Success Looks Like

30 Days:

• Map the existing security program and compliance calendar; understand Norm Ai's current control environment, open audit gaps, and active risks. - Get fully onboarded into Vanta, Linear, and Notion and establish working relationships with the CSO, Director of Compliance, Engineering leads, and Legal. - Identify the most pressing open thread and start driving it. 60 Days:

• Own the GRC program calendar with a clear view of upcoming audit milestones, evidence collection owners, and remediation timelines. - Establish a regular reporting cadence for the CSO, including OKR tracking and cross-functional status updates. - Have moved at least one active compliance or risk initiative from intake to measurable progress. Location / Office Requirement

This role is open to candidates based anywhere on the East Coast. Travel to the office is expected approximately once per quarter for remote employees. Candidates local to New York City and within commuting distance of our office will be expected to come in 3-4 days per week. Compensation and Benefits

$140,000-$155,000 per year plus equity. The range displayed in this job posting reflects the minimum and maximum target for new hire salary for this position. Within the range, individual pay is determined by various factors, including job-related skills (as uncovered during the interview process), experience, and relevant education or training. Please note that the compensation details listed here reflect the base salary only, and do not include equity or benefits. We offer a competitive salary along with equity compensation. Our comprehensive benefits package includes a 401(k) plan with an employer match. Employees enjoy top-tier insurance coverage, encompassing health, dental, hospital, accident, and vision plans. For candidates needing to relocate to NYC, we provide relocation reimbursement. You'll thrive in our fast-paced learning environment where professional growth is constant. To learn more about Norm Ai, visit our website.