Engagement Manager

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector

As an Engagement Manager, you will collaborate with AWS consultants, partner, and client teams to create and execute a plan to achieve engagement goals that deliver customer outcomes. You will gain knowledge of the customer environment to expedite stakeholder alignment and team cohesion to help deliver customer value. You will lead engagements, aligned to Amazon Leadership Principles and in accordance with the Engagement Manager Role Guidelines. AWS Professional Services engage in a wide variety of projects for customers and partners, providing collective AWS customer experience, best practices, and obsessing about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product, service, and training teams, to deliver the right solutions and drive feature innovations for our customers across all industries. Engagement Managers help Customers make decisions to meet their technical and business objectives by providing best practices, proactively identifying and closing project gaps. Key job responsibilities

As a delivery leader, you'll drive business outcomes through matrix team management across multiple workstreams, employing agile/hybrid/waterfall methodologies. Your responsibility encompasses end-to-end project lifecycle management, from outcome validation to successful delivery, aligned with our Delivery framework. Lead complex, multi-stream delivery engagements