Sr. Product Manager - Tech, AMXL Product Strategy

Do you enjoy solving complex technical challenges in large-scale delivery and fulfillment systems? The AMXL Product Strategy team is looking for a Product Manager - Technical to help define and drive externalization solutions that expand Heavy Bulky delivery capabilities to new channels and partners. In this role, you will work across multiple externalization programs (e.g., ASCS, SWA, MCF, AWD) to define technical requirements and drive implementation of solutions that unlock new revenue streams and growth opportunities for the Heavy Bulky business. You will also partner with AMXL Data Science and Analytics to develop customer segmentation models and product strategies that inform which externalization channels to prioritize and how to scale them effectively. Key job responsibilities

• Define and drive technical requirements for externalization platform architecture, including API design, partner integration frameworks, and delivery system interoperability
• Own technical requirements for customer segmentation analytics that inform externalization strategy, including dashboard development and insights delivery
• Coordinate with cross-functional engineering teams to design and implement system integrations that enable external partner onboarding and delivery execution
• Contribute to technical roadmaps for externalization initiatives, including experimentation design and A/B testing to validate partner delivery models
• Define technical solutions that ensure external partner systems meet performance, scalability, and quality standards consistent with Amazon's customer experience bar
• Author Technical BRDs and PRFAQs that articulate system requirements, integration strategies, and externalization use cases
• Define and track technical KPIs and business metrics that measure externalization program health, partner performance, and customer experience
• Partner with business teams to translate customer segmentation insights into actionable externalization growth strategies
• Up to 10% travel required