Role Overview

As the Revenue Strategy & Operations Lead, you’ll architect the systems and processes that power Serval’s next phase of hypergrowth. You’ll shape our territory models, segmentation frameworks and quota allocations to enable our sales org to grow from 5 AEs to 50+ by EOY26. You’ll run the operating rhythm for our GTM team — from building out our dashboards to establish the operating cadence of the revenue org, to leading pipeline inspections and forecasting — while serving as the primary owner of our sales tools and data foundation. You’ll partner closely with Sales Leadership, Finance, Marketing, and the executive team to refine Serval’s GTM strategy and increase revenue productivity across every stage of the funnel. This is a rare opportunity to design a world-class sales engine from the ground up and serve as the founding architect of Serval’s GTM operations function. # What You’ll Do

In your first 90 days, you will:

• Establish baseline reporting and dashboards for pipeline, productivity, and forecasting. - Evaluate and optimize the system design of our sales tech stack (Salesforce, HubSpot, Salesbricks). - Build core playbooks for pipeline management, qualification, and deal execution. Over your first 3–6 months, you will:

• Implement repeatable operating cadences: weekly pipeline reviews, forecast calls, and monthly business reviews. - Partner with Sales Leadership to define segmentation, territory allocation principles, and early quota methodologies. - Improve funnel visibility in collaboration with Marketing, including lead flow, scoring, and SLA handoffs. - Streamline sales processes and documentation across Notion, Salesforce, and other tools. Within 6–12 months, you will: