Clinical Representative - Chicago, IL

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: MedTech Sales Job Sub Function: Clinical Sales – Specialty Physicians (Commission) Job Category: Professional All Job Posting Locations: Chicago, Illinois, United States Job Description: Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that's reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world's most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech We are searching for the best talent for a field-based Clinical Representative role to support procedural excellence, customer education, and utilization growth within the Chicago, IL territory. Purpose: The MONARCH™ Platform was first introduced in 2018, creating a new category of care as the first endoluminal robotic-assisted bronchoscopy system designed to help physicians access small, hard-to-reach lung nodules to enable earlier diagnosis of lung cancer. The Monarch Platform for Urology will soon create a new category of care as the first robotic-assisted urology system designed for endoluminal and percutaneous access of organs across the urinary tract to perform various diagnostic and therapeutic procedures. You will be responsible for: Provide in-case procedural support and technical expertise to physicians, nurses, and staff using Monarch Urology in hospital and ambulatory surgery center environments. Help create and maintain strong customer relationships through consistent clinical support, training, education, and responsive service. Support account development activities that build clinical confidence, increase user competence, and drive system and disposable utilization. Assist with product and clinical demonstrations, launch planning, training events, and customer education initiatives. Identify and act on educational opportunities that improve customer proficiency, procedural efficiency, and clinical adoption. Partner with the Area Sales Leader and Regional Business Director to support business objectives, account plans, and referral development activities. Serve as a liaison between customers and internal teams for questions, issue escalation, peer-to-peer review needs, and timely reporting of complaints or technical concerns. Develop and maintain expert-level product knowledge and a strong understanding of kidney stone treatment workflows, customer needs, and procedural best practices. Deliver a high standard of professionalism, service, and compliance in all customer interactions. Lead and support sales activities at the account level ensuring products are purchased and in-stock to support procedures and growth of the account. The expected base pay for this position is: $90,000 for Senior Clinical Representative and $70,000 for Clinical Representative. The Company maintains a highly competitive sales incentive compensation program. Under current guidelines, this position is eligible for participation in this program in accordance with the terms of the applicable plan. This position is eligible for either a company car or a car allowance through the Company's FLEET program. Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits This job posting is anticipated to close on Monday, June 8, 2026. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications. Qualifications/Requirements: A bachelor's degree plus a minimum of 3 years of relevant experience is required; alternatively, an associate degree or medical certification plus a minimum of 5 years of relevant experience may be considered. Clinical, medical device technical and/or sales, procedural support, operating room, or healthcare-related experience is required. Experience in urology, endourology, surgical robotics, or another highly technical procedural specialty is preferred. Demonstrated ability to learn and communicate technical and clinical concepts to physicians and clinical staff is required. Strong customer service, organization, and collaboration skills are required. Ability to work in all departments of the hospital and in ambulatory surgery center environments, including live patient cases and required protective equipment, is required. Hospital credentialing and compliance with customer access requirements are required. Ability to travel extensively, including overnight travel, up to 90% within the assigned territory is required. A valid driver's license is required. Ability to work in a regulated environment in compliance with applicable quality and healthcare industry requirements is required. This position operates in a field-based clinical support environment and requires frequent travel across the assigned territory. The role involves extensive time in hospital and procedural settings, including case support, education, and customer coordination, and requires comfort working autonomously while partnering closely with the broader commercial team. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource. #LI-SR1 Required Skills: Preferred Skills: Analytical Reasoning, Business Behavior, Business Development, Customer Analytics, Data Reporting, Execution Focus, Goal-Oriented, Innovation, Market Research, Product Costing, Product Development, Product Lifecycle Management (PLM), Project Administration, Sales Enablement, Sales Support, Sustainable Procurement, Vendor Selection The anticipated base pay range for this position is : Additional Description for Pay Transparency: At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/. Do Not Sell or Share My Personal Information Limit the Use of My Personal Information