Dubai, United Arab Emirates - Remote / Home OfficeRemote
Posted May 20, 2026
Job Summary:
The 3PL Region Manager acts as the high-level "bridge" between iHerb and its external logistics providers across a specific geographic territory, responsible for daily operations and coordination with our partners and internal stakeholders. Heavy operations management experience is required. Job Expectations:
3PL Operations Management
Own day-to-day performance of 3PL partners across assigned region
Hold 3PL partners accountable through regular performance reviews and metrics tracking
Act as primary escalation point for operational issues
Monitor inventory and order processing across iHerb and 3PL partners systems to ensure alignment
Cross-functional Coordination
Partner with internal teams (Inventory Planning, Marketing, Engineering, Ops) to align execution with business needs
Capacity & Peak Planning
Lead labor and space planning with 3PLs to support promotions and peak periods
Audit & Compliance
Conduct site audits to ensure safety, process adherence, and inventory controls
Liaise with regulatory bodies as needed for regional operations
Continuous Improvement
Identify and implement process improvements across systems and operations
The duties and responsibilities described above may provide only a partial description of this position. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice. Knowledge, Skills and Abilities:
Experience Requirements:
Generally requires a minimum of seven (7) years of supervisory experience within a multi-shift distribution center. E-Commerce and 3PL management experience is highly desirable. Education Requirements:
Bachelor’s degree in Business Administration, a related discipline or equivalent additional experience required
Physical Demands:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to stand, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to store materials throughout the work day. The Team Member may occasionally lift or move materials and products up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment:
The noise in the work environment is usually moderate. Other factors are:
Hectic, fast-paced with multi-level distractions
Company uniforms, closed-toed shoes, casual work environment
Warehouse environment, may be required to wear safety equipment
Ability to work extended hours as required
Travel:
The role is based in the UAE to oversee operations in South Dubai as well as a facility outside of Riyadah. Travel is expected between the two sites as needed to support both facilities appropriately. ---
Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. ---
About iHerbiHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience. We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries. Our vision is to become the #1 destination for health and wellness across the world. With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:
Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·Embrace Diversity & Inclusion · Strive for Simplicity
iHerb BenefitsAt iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.
