You will be responsible for ensuring the reliability, availability, and performance of Oolios mission-critical B2B SaaS platforms. You will take ownership of production systems and work at the intersection of software engineering and infrastructure to build scalable, resilient, and highly observable systems. This is not a traditional DevOps or support role. We are looking for engineers who understand how applications are built, architected, and operated in production and who can apply engineering principles to solve reliability and scalability challenges. You will collaborate closely with Product Engineering, Platform, and Security teams to improve system reliability, reduce operational overhead, and drive a strong culture of automation and operational excellence across Oolio. **Key Responsibilities:**
Own the reliability, availability, and performance of Oolios production systems across environments. - Design, build, and operate highly reliable and scalable Kubernetes-based infrastructure with a focus on uptime and fault tolerance. - Define, implement, and manage SLOs, SLIs, and error budgets to drive reliability engineering practices. - Drive observability maturity across systems including monitoring, logging, metrics, tracing, and alerting. - Lead incident management processes including on-call participation, incident response, root cause analysis (RCA), and postmortems. - Improve system resilience by identifying and eliminating single points of failure. - Partner with engineering teams to optimize application performance, scaling strategies, and production readiness. - Automate operational workflows to reduce manual intervention and improve system efficiency. - Improve deployment reliability by implementing robust CI/CD practices and safe release strategies (canary, blue/green, rollback mechanisms). - Work closely with Platform Engineering to enhance infrastructure reliability, scalability, and operational tooling. - Ensure production systems meet security, compliance, and data protection standards. - Drive capacity planning, load testing, and performance benchmarking initiatives. - Troubleshoot complex production issues across application, infrastructure, and networking layers. - Participate in architecture reviews to ensure systems are designed for reliability, scalability, and operability. - Mentor engineers and promote a culture of reliability, ownership, and continuous improvement. **Qualifications Required:**
9 - 15 Years overall experience
Minimum 67 years in SRE / Platform Engineering / Production Engineering roles
Minimum 34 years of strong backend development experience
Technology Stack: Kubernetes (EKS/AKS), AWS and/or Azure, Terraform, Helm, Docker, CI/CD (GitHub Actions/Jenkins), Prometheus, Grafana, ELK/Splunk, Go/Python/Java, Bash, Distributed Systems, Networking (DNS, TCP/IP, HTTP/HTTPS), Infrastructure Security, Observability, Reliability Engineering, Incident Management, Cloud Architecture, Scalability Engineering
You should have a strong background as a backend engineer before transitioning into SRE / platform / production engineering roles. A deep understanding of distributed systems, failure modes, and high-availability architecture is required. Hands-on experience managing production systems at scale with a strong focus on uptime, latency, and system health is essential. Strong experience with observability practices including metrics, logs, tracing, and alerting frameworks is crucial for this role. proven experience defining and implementing SLOs/SLIs and driving reliability improvements using error budgets is required. Experience handling production incidents, performing RCA, and implementing long-term reliability fixes is a must. Strong understanding of Kubernetes in production, including scheduling, autoscaling, networking, and failure handling is necessary. Experience building and maintaining Infrastructure-as-Code and automation for production environments is expected. Robust understanding of deployment strategies and release safety mechanisms is required. Solid troubleshooting skills across application, infrastructure, and networking layers are essential. Experience in high-scale, multi-tenant SaaS or transaction-heavy systems is a strong plus. Ability to influence engineering teams to adopt reliability best practices and a strong automation-first mindset with a focus on reducing toil and improving system resilience are key attributes for this role. You will be responsible for ensuring the reliability, availability, and performance of Oolios mission-critical B2B SaaS platforms. You will take ownership of production systems and work at the intersection of software engineering and infrastructure to build scalable, resilient, and highly observable systems. This is not a traditional DevOps or support role. We are looking for engineers who understand how applications are built, architected, and ope
