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| Job Summary: Reporting to the CEO and serving on the Executive Leadership Team (ELT), the Senior Vice President of Engineering leads Engineering, Test, IT Operations, and Deployment teams. Working closely with Product Management, this role is responsible for driving Medrio’s AI-first engineering strategy, delivering software that customers trust, and building the high-performance team and technical infrastructure needed. The VP of Engineering owns architecture, security posture, delivery standards, and the engineering organization’s culture, talent, and operational health. |
Essential Duties and Responsibilities:
AI & Architecture
Drive adoption of AI-assisted development (AIAD) across the engineering org — from rapid prototyping to enterprise-grade production software
Own cloud-native architecture decisions across a multi-product SaaS platform; build modular, multi-tenant systems that maximize common platform reuse
Identify where AI creates distinct, defensible advantages in the product and SDLC
Delivery & Operations
Drive consistent, methodology-agnostic delivery (Scrum, Kanban, Hybrid); own the Definition of Done
Lead IT operations and deployment/release engineering — own system uptime, incident response, and release integrity
Translate raw delivery data and JIRA metrics into strategic insights for the ELT
Optimize the development lifecycle by eliminating bottlenecks and automating repetitive workflows
Security & Regulatory Stewardship
Own Medrio’s security posture and ensure on-time renewal of ISO 27001/27701, SOC 2, HIPAA, and GDPR
Manage regulatory compliance proactively — GxP, 21 CFR Part 11, and evolving requirements
Stakeholder & Influence
Partner with the VP of Product on roadmap tradeoffs and shared accountability for launch outcomes
Interact with customers, strategic partners, and the Board to shape opportunities and roadmaps
Negotiate vendor, cloud, offshore, and customer commercial contracts
Support new investment in Medrio and company acquisition through technical due diligence
People Leadership
Lead a mixed org of engineering directors, senior managers, and senior ICs (staff/principal engineers) simultaneously
Build and maintain an A-player engineering team through structured performance management, recruiting, and active talent development
Own the engineering opex budget and long-range resource planning
SMB Market Focus
Position Medrio as the fastest-to-deploy, easiest-to-use platform in the SMB clinical trial market
Resist scope creep from large-customer requests that distract from the core SMB product strategy
Customers or Clients:
CEO and Executive Leadership Team
Board of Directors (as needed)
VP of Product and product leadership
Engineering, QA, IT Operations, and Deployment teams
Customers and strategic external partners
Offshore and vendor partners
Education and Years of Experience:
Bachelor’s degree in Computer Science or related technical field (Master’s degree strongly preferred)
10+ years in software engineering, including 5+ years in SVP-level or equivalent engineering leadership
Demonstrated experience leading a mixed org — both senior managers/directors AND senior ICs (staff or principal engineers) reporting directly
Track record of developing engineering leaders internally and building bench strength
Hands-on experience deploying AI-assisted development tooling at organization scale
Deep expertise with at least one major cloud provider (AWS preferred) and cloud-native architecture
Direct experience managing HIPAA, SOC 2, and ISO 27001 compliance
Experience leading IT operations and deployment/release engineering functions
Life sciences or clinical trial industry experience preferred; GxP and 21 CFR Part 11 familiarity strongly preferred
Working Conditions (include any required travel): Remote home office. Standard office conditions. Occasional domestic and international travel for customer visits and industry events. Other Skills and Abilities:
AI for cloud software development, AI agents, and AI-assisted SDLC
Steve Blank’s Customer Development methodology
Lead, manage and hold accountable (LMA) according to Medrio standards
Deep knowledge of clinical trial workflows, regulations (Part 11, GxP), and the purchasing process of CROs versus sponsors
Offshore and distributed engineering team management
Vendor and commercial contract negotiation
Proficiency in engineering delivery metrics and executive reporting frameworks
Ability to self-serve using JIRA and related engineering systems of record
About Medrio:
At Medrio, we look for smart, capable, and conscientious people to help us expand our product capabilities, grow our business, and better serve our customers. Our employees love working for us because they get to develop, market, and sell a product that advances human health, and they enjoy many perks, including
Great benefits: We offer medical, dental, vision, and life/LTD insurance, and we cover 100% of our employees’ health insurance premiums and 50% of dependent premiums. - Wellness: Medrio values our staff’s well-being. To prove it, we promote an atmosphere of work/life balance, including flexible work schedules and locations. - Weekly company-wide standup. The Medrio team is made up of individuals with a wide array of skills and interests, but all have a passion for providing the best possible user experience for our customers. We value collaboration, ingenuity and creating a culture of excellence! Salary Range: $260,000 - 280,000 USD
To see detailed information on the data we collect during the application process, and how Medrio complies with data privacy laws, visit ourCareerspage.
