***Are you looking for a role in a company that's solving one of the greatest challenges of our lifetime?***Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we're looking to bring more people onto our team to help us achieve it. Ophelia is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We've been successfully operating in 14 states for almost six years and we're excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America. ### What you'll do:
Build and manage relationships with key stakeholders across correctional systems, including:
County commissioners and government leadership
Wardens and jail administrators
Social services and discharge planning teams
Correctional officers and custody staff
Inmate medical and behavioral health teams
Develop tailored engagement strategies for each stakeholder group to drive alignment and adoption
Design and operationalize referral workflows within correctional facilities to connect individuals to Ophelia’s virtual MOUD services
Partner with facilities to integrate into existing processes such as:
Intake and withdrawal management
Discharge planning and reentry workflows
Ensure referral pathways are simple, repeatable, and compliant with facility protocols
Utilize CRM tools (like Salesforce or HubSpot) to track activity, conversion rates from referral to patient, and ROI on partnership outreach. You will be expected to uncover insights into your own performance, including analyzing which partner types yield the highest patient conversion and adjusting your weekly strategy accordingly. - Collect and analyze feedback from community partners to refine Ophelia’s referral strategies and products. Help develop and build solutions for existing referral barriers. - Work closely with Ophelia’s marketing, commercial, clinical, product, and operations teams to achieve outreach and market penetration goals
This is a highly cross-functional role requiring navigation of public sector systems, clinical workflows, and correctional operations
What we're looking for:
This is a remote role with a preference for candidates located in New York, Pennsylvania, New Jersey, or Delaware. - Open to periodic travel to partners. - 1+ years experience partnering with or selling into correctional systems, government agencies, or highly regulated environments
Proven ability to manage complex, multi-stakeholder partnerships with long sales cycles
Experience driving operational change within institutional settings (not just relationship-building)
Strong ability to engage and influence diverse stakeholder groups ranging from frontline staff to senior leadership
Ability to translate between clinical, operational, and policy perspectives
Comfortable working within structured, high-security environments with strict protocols
Preferred:
MOUD in correctional settings
Reentry/discharge planning workflows
Medicaid or public funding streams (e.g., opioid settlement funds)
Existing relationships within correctional or county systems strongly preferred
Our Benefits Include
Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)
Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure
10 company holidays
Work From Home Stipend
401k Contribution Platform
Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others! #LI-Remote
Ophelia Compensation Overview
We set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we’re not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone’s negotiation skills. - Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We’re happy to discuss this approach and our bands if you have questions during the interview process. Compensation Range
$80,000—$100,000 USD
Interested in learning more about Ophelia and this role? Apply to work with us!
