Vip Support Engineer

As an IT Support Technician, you will be responsible for the installation and roll out services of new desktops and laptops. Your role will involve diagnosing and isolating hardware faults on desktops and laptops, as well as providing support for operating systems including repair, re-installation, or fresh installations. Additionally, you will be expected to provide software support for Office Automation software, Anti-virus software, Email Clients (Outlook), Internet Explorer, Chrome, and other Business Critical Applications. Your key responsibilities will include:

• Configuring and troubleshooting network connectivity for desktops, laptops, and network printers
• Installing, re-installing, and configuring peripherals such as printers, scanners, etc. - Troubleshooting and resolving first-level printer problems such as paper jams, alignment issues, configuration settings, driver-related problems, font-related problems, etc. - Coordinating with vendors for L2/L3 support and spares support

Qualifications required:

• Any graduate

• Male candidates only In addition to the technical responsibilities outlined above, you will also be expected to have good communication skills to effectively communicate with users and vendors. As an IT Support Technician, you will be responsible for the installation and roll out services of new desktops and laptops. Your role will involve diagnosing and isolating hardware faults on desktops and laptops, as well as providing support for operating systems including repair, re-installation, or fresh installations. Additionally, you will be expected to provide software support for Office Automation software, Anti-virus software, Email Clients (Outlook), Internet Explorer, Chrome, and other Business Critical Applications. Your key responsibilities will include: