SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. SOURCING SPECIALIST, INSTALLER NETWORK (STARLINK)
Starlink is a revolutionary satellite constellation, delivering low-latency broadband internet around the world, bringing an unprecedented opportunity to significantly impact communities, businesses, and governments worldwide. The Starlink supply chain team is seeking a Sourcing Specialist who has experience setting up and managing relationships with authorized installers in all regions. The ideal candidate will have a strong background in working with vendors within the consumer electronics, telecommunications, or technology sectors, and building strategic channel partnerships. This role requires a deep understanding of the retail landscape across major electronics retailers, mass merchants, local agents, and potentially specialized regional chains. Success will require systems thinking, creativity, and excellent communication skills to synthesize information that shapes future products and strategic direction. This is a special opportunity to work at the cutting edge of satellite technologies with a world class team focused on connecting the unconnected! RESPONSIBILITIES:
Identify, assess, and establish partnerships with strategic authorized installers aligned with business needs
Successfully negotiate and close partnership deals between SpaceX and installation partners
Monitor and assess the service provided by partners and ensure compliance with company standards and customer expectations
Ensure partner readiness for nationwide coverage
Prepare and provide regular reports on customer concerns, weekly take rates, issues, and completed installations
Identify opportunities for improving installation processes and procedures to enhance efficiency and customer satisfaction
Provide comprehensive training and resources to partners for effective product installation
Demonstrate effective ownership with installation partners by identifying and successfully communicating readiness levels, requirements, schedules, and risks
Collaborate with cross-functional teams (sales, engineering, regulatory, business, planning etc.)
BASIC QUALIFICATIONS:
Bachelor’s degree or 2+ years of experience working in procurement/sourcing, supply chain, or omnichannel sales
PREFERRED SKILLS AND EXPERIENCE:
3+ years of experience with procurement/sourcing, supply chain, or omnichannel sales
Strong communication and negotiation skills
Demonstrated success in driving partners to achieve growth
Experience developing vendors or building sales channels in international markets with proven track record of successfully launching and scaling new products
Independently motivated, with a demonstrated track record of project ownership
Strong interpersonal, presentation, communication, and negotiation skills
Demonstrated technical aptitude in a professional setting
Strong proficiency using Microsoft Excel, SQL, and/or Power BI
ADDITIONAL REQUIREMENTS:
Must be available to work extended hours and/or weekends as needed to support critical milestones or operations
Must be willing to travel to other SpaceX offices and customer locations as needed; up to 25%
