Mid-Market Account Manager, Expansion

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit gomotive.com to learn more. ### What You'll Do

• Build lasting executive relationships with larger US-based clients to drive growth and expansion within a more focused book of business. - Conduct in-depth discovery to align Motive’s offerings to customers’ operational and strategic challenges. - Present comprehensive product demos and proposals for customers with complex needs and decision-making processes. - Collaborate with customer success, support, product specialists, sales engineers, and data analysts to tailor solutions and improve customer satisfaction and retention. - Own the contract renewal process and implement advanced retention strategies, leveraging insights and data to minimize churn and maximize revenue growth. - Troubleshoot issues promptly, identifying the best course of action in line with both customer success and Motive’s business objectives. - Drive strategic account planning to achieve and exceed higher-value revenue targets. - Continuously refine your understanding of the Motive platform, industry trends, and best practices to offer proactive, consultative insights. ###