Intern - Client Service & Business Management

At Franklin Templeton, we're advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that's both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs. Come join us in delivering better outcomes for our clients around the world! Franklin Templeton's Client Service team supports the Retail channel by delivering high-quality client service while contributing to business development and innovation initiatives. The team works closely with internal partners and clients in a collaborative, international environment. As an intern, you will gain hands-on exposure to real projects, learn from experienced professionals, and develop both technical and interpersonal skills in a global organisation. We are looking for students in their final-year (in Bachelor's (3rd year) or Master's (5th year)) or recent graduates to join our office in Milan for an initial period of 6 months on a full day contract. How you will add value Core Responsibilities Handle client requests related to marketing and regulatory materials Translate and review documents between English and Italian Prepare and maintain internal reports Update and manage Client Relationship Management (CRM) systems Support client business development initiatives Contribute to digital and artificial intelligence projects Conduct fund analysis using Morningstar Portal What will help you be successful in this role Experience, Education & Certifications Previous studies or experience in financial services Degree ideally in Finance or Economics with a graduation date of 2026 or 2025 Interest in working within a global organisation Technical Skills Proficiency in Microsoft Office, including Outlook, PowerPoint, and Excel Strong analytical skills with attention to detail Fluency in English and Italian Soft Skills Self-motivated with a results-driven mindset Able to prioritise tasks and meet deadlines Strong willingness to learn and collaborate Work Schedule & Location 40 hours per week with minimum 4 days in Milan office/ 6-month contract #LI-EUR Experience our welcoming culture and reach your professional and personal potential! Building teams with diverse skills, backgrounds, and experiences has always been important to us. Fostering an inclusive culture where employees feel safe to share their opinions is not only beneficial for our people but also drives innovation and enables us to deliver better client outcomes. So, regardless of your interests, lifestyle, or background, there's a place for you at Franklin Templeton. We provide you with tools, resources, and learning opportunities to help you excel in your career and personal life. Hear more from our employees We want our employees to thrive. By joining us, you will become a part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life's adventures, taking care of your family members, or making a positive impact in your community, we aim to have you covered. Learn more about the wide range of benefits we offer at Franklin Templeton *Please note: the above benefits and their design & application will vary country-to-country. Also, the benefits offered to temporary employees can vary depending on the country. More information can be obtained when speaking with Franklin Templeton HR. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. As part of our commitment to fostering a diverse and inclusive work environment, we welcome applicants with flexible working arrangements in their current roles or those seeking a flexible working pattern. We encourage you to communicate any preferences for flexible working so that we can consider this during our hiring process. Additionally, returners – individuals who have taken a break from work – are also encouraged to explore our job opportunities. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only requests for arrangements will receive a response. When you become part of Franklin Templeton, you'll join a company dedicated to progress. A company that doesn't settle. One where we pursue our ambitions with energy and persistence. That's why it's so important that we empower and encourage the progress of our employees. From our welcoming, inclusive, and flexible culture – to our global and diverse business, we provide opportunities to help you reach your potential while contributing to ours. At Franklin Templeton, we embrace individual differences and value experience and perspectives brought by talent from around the world. And, although we are all different, we all have one thing in common – we are dedicated to what we do. So whether you're just starting your career journey, are well on your way, or are seeking a new direction, you''ll find the support you need to grow your career with us. Come, join us, and help us shape the future of the global asset management industry!