Leading the full product lifecycle of the Payments Platform, from strategy and roadmap development to execution and launch
Driving optimization initiatives across authorization strategy, intelligent routing, retry and dunning programs, tokenization, and account updater capabilities
Managing external payment partner relationships end-to-end, including commercial negotiations, technical integrations, and ongoing performance reviews
Supporting global expansion by enabling new payment methods, entering international markets, and addressing regulatory requirements
Partnering with Data Science to build experimentation frameworks, define KPIs, and run A/B tests that inform platform decisions
Ensuring platform resiliency, financial integrity, and operational excellence across the payments ecosystem
Presenting roadmap priorities, strategic tradeoffs, and business outcomes to senior leadership
Identifying opportunities to reduce payment failures, lower Payments cost of goods sold, and improve first-payment success rates
We're excited if you have
10+ years of experience in Product Management focused on payments, billing, or subscription commerce at scale
Deep knowledge of payment gateways, processors, tokenization, digital wallets, recurring billing, and fraud and risk controls
Understanding of payment orchestration concepts including intelligent routing, processor performance analysis, and modern API-driven architectures
Experience managing global payment systems across multiple currencies and regulatory environments
Strong analytical skills including A/B testing, KPI development, and funnel optimization
Proven ability to influence and align cross-functional stakeholders, with strong executive communication skills
Bachelor's degree in Business, Computer Science, Engineering, Finance, or a related field
Expertise in passive churn reduction and subscription lifecycle optimization
Familiarity with payment economics, including interchange optimization and cost management
Experience with diverse commerce surfaces such as marketplaces, hardware, advertising, or payouts
Experience in rapid international expansion and localization
A combined background in technical product management and commercial or vendor strategy
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Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy. ### Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter. ### The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet. By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
