Analyst, KYC Operations

• You are a KYC expert - you have a passion for detecting AML/CTF risk and ensuring the community is protected against bad actors
• You are a life long learner and encourage the same in others - you are able to proactively identify and work to improve gaps in your own knowledge and you seek and openly share feedback so we can all get better together
• You are focused on a great customer experience – when you interact with customers you want to resolve problems as soon and as efficiently as possible to ensure a great customer experience
• You have an investigative nature - you know when to dive a little deeper to get to the bottom of a problem and solve it. You ask the right questions and make risk based recommendations
• You are a great communicator – you can provide clear, concise information to stakeholders; helping to cut through the regulatory jargon and ensuring team members understand the ‘why’ of KYC. You can advocate for the importance of strong KYC processes in a rapidly growing business
• You are a great team player – you’ll be working with people across diverse global offices and will need to work collaboratively with them

What you will bring:

• AML/KYC knowledge & experience is a must! We are looking for someone with experience who hit the ground running with their KYC knowledge. - Strong data analysis skills, at least able to write SQL. Web scraping experience is a plus. - Excellent attention to detail with the ability to spot red flags which might present a risk to the business. - Growth mindset - Airwallex is growing quickly and we are looking for someone who wants to grow with the business. - Strong organisational skills as you will be working on a variety of case types and managing multiple customers concurrently. - A knack for identifying process improvement opportunities and an ability to proactively share feedback and ideas with management to help drive change. - The willingness to learn new Compliance processes and develop skills at a fast pace. - Good command of English and Mandarin

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