Senior Student Success Officer

Faculty of Humanities, Arts and Social Sciences This is a full-time, fixed term position up until 31 December 2028 Base salary will be in the range $95,361 - $102,302 + 17% Superannuation (HEW Level 6) Based at our St Lucia campus About This Opportunity Join a collaborative and future-focused Faculty of Humanities, Arts and Social Sciences committed to enhancing student success, belonging and graduate outcomes at scale. As the Senior Student Success Officer, you will play a key role in shaping the student experience within UQ's flagship Bachelor of Arts program - one of the University's largest and most diverse degrees. Working at the intersection of curriculum, employability and student engagement, you will partner with academic leaders, industry, alumni and professional teams to embed meaningful career development opportunities and industry connections into the student journey. This is a unique opportunity to influence innovative faculty-wide initiatives, contribute to transformational educational experiences, and help students build the capabilities, confidence and connections needed for success beyond university. You will join a supportive and high-performing team environment that values creativity, collaboration and continuous improvement, while offering the opportunity to make a visible and lasting impact across the Faculty. Key responsibilities will include, but are not limited to: Design and deliver faculty-wide initiatives that enhance student belonging, progression and employability within the Bachelor of Arts, particularly in first year. Build strong partnerships with alumni, industry, academic staff and professional teams to embed career development and future pathways into the student experience. Lead the planning and delivery of staff and industry events, while coordinating and supporting casual staff, volunteers and student contributors. Contribute to evaluation, reporting and continuous improvement initiatives to strengthen student success outcomes across the program. About You Completion of a Bachelor degree with subsequent relevant experience; or extensive experience and specialist expertise in career development learning; or an equivalent combination of relevant experience and/or education/training. Demonstrated experience in designing and coordinating projects related to teaching, learning or the student experience. Strong event management skills, including the ability to work independently, prioritise own workload and meet deadlines. Experience collaborating with a diverse range of stakeholders, including academic staff, alumni and/or industry. Ability to analyse data, write succinct reports, and accurately integrate information from a variety of sources. About UQ As part of the UQ community, you'll have the opportunity to work alongside the brightest minds, who have joined us from all over the world, working together to create a better world. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available. Enjoy up to 26 weeks paid parental and primary care leave, 17% super, 17.5% leave loading, flexible and hybrid working options, health and wellbeing programs, a heavily discounted Study for Staff program, on‑campus childcare, affordable parking, and salary packaging. Interested? For more information about this opportunity, please contact Chris Frost at c.frost1@uq.edu.au. For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line. When you apply, please ensure you upload a resume and cover letter summarising how your background aligns to the 'About You' section. Please note that applications received via email will not be accepted. Other Information Pre-employment checks may include: verification of the right to work in Australia and criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements. You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment. We're dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ, and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We're also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing talent@uq.edu.au or calling +61 7 3365 2623. Applications close Monday 15 June 2026 at 11.00pm AEST (R-65076). The University of Queensland (UQ) acknowledges the Traditional Owners and their custodianship of the lands on which UQ is situated. We pay our respects to their Ancestors and their descendants, who continue cultural and spiritual connections to Country. At the University of Queensland, we are proud to be one of Australia's leading research and teaching institutions, consistently ranking among the top 50 universities worldwide. As a member of the prestigious Group of Eight (Go8) universities, UQ is widely recognised for its intensive focus on research and teaching excellence – evidenced by our numerous accolades including more teaching awards than any other Australian University and reflected in UQ being the number one recipient of ARC Fellowships and Awards nationally across all scheme years (totalling 452 awards worth $339 million). Our state-of-the-art facilities, libraries, and cutting-edge research centres offer unparalleled opportunities for academic and professional growth. With five faculties, a number of globally recognised research institutes, and over 100 research centres, we attract an interdisciplinary community of more than 7000 staff, supporting more than 55,000 current students from over 137 countries. UQ is dedicated to supporting the career aspirations of our students and staff. Our comprehensive career services provide personalized guidance, skills development, and networking opportunities to help you achieve your professional goals. Whether you are a student seeking internships and job placements or a staff member looking for career advancement, UQ is here to support you every step of the way. UQ values equity, diversity and inclusion and seeks to reflect the broader community by attracting and retaining high-quality staff from a range of backgrounds. Our commitment to equity, diversity, and inclusion aims to ensure that everyone at UQ feels valued and empowered to achieve their full potential. We are particularly interested to hear from people who bring diversity to UQ – whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability. Whether you are a recent graduate, an Academic, or an experienced professional, UQ offers a wide range of opportunities to help you grow and succeed. Explore our current job openings, discover our programs, and become part of a community that is dedicated to creating lasting, meaningful impact for the communities in which we live and work. For more information about working at UQ and our employee benefits (such as generous leave provisions, 17% superannuation, flexible working arrangements, and health and wellness discounts) please visit Why Work at UQ.