General Manager/Head - Operations

As the General Manager/Head of Operations at the company's location in Madagascar, your main purpose will be to lead the establishment, growth, and profitability of operations with a primary focus on scaling and optimizing the cement business. Your role will involve providing strategic direction, operational oversight, and business development to ensure sustainable performance and alignment with group objectives. Additionally, you will be responsible for managing smaller units effectively. **Key Duties and Responsibilities:**

• Define and execute strategy with a strong emphasis on cement expansion and optimization. - Develop policies, procedures, and plans for sustainable growth across the portfolio. - Conduct market/competitor analysis focusing on cement and construction materials. - Drive continuous improvement to enhance efficiency and quality, prioritizing cement operations. - Oversee setup and management of operations, especially cement production facilities, distribution, permits, and compliance. - Ensure smooth day-to-day workflows and operational excellence across departments. - Maintain full legal, regulatory, and industry compliance (environmental, safety, quality standards). - Prepare and manage budgets, forecasts, and reports to maximize profitability, with close oversight of capital-intensive cement activities. - Track KPIs and provide regular performance updates to senior leadership. - Lead sales and marketing to grow market share and revenue, prioritizing cement for construction/infrastructure clients. - Build and maintain strong relationships with key clients, suppliers, contractors, and stakeholders. - Ensure high customer satisfaction through reliable service and delivery. - Recruit, develop, and lead high-performing teams, fostering a collaborative, results-oriented culture. **Qualifications:**