Agentic AI / AI Ops Engineer – Platform Engineering

Career Area: Engineering Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Summary Provide technical leadership and hands-on delivery of Agentic AI and AI Ops solutions to enable intelligent, automated, and reliable platform operations. This role focuses on building production-grade AI systems and autonomous workflows that integrate with platform infrastructure and engineering tools to improve system reliability, operational efficiency, and developer experience. Responsibilities Design and implement agentic AI systems that plan, reason, and execute multi-step workflows across platform and portal ecosystems Build and deploy AI-driven automation for operations (incident detection, triage, remediation, and monitoring) Develop and productionize LLM-based applications and intelligent workflows integrated with APIs, tools, and enterprise systems Integrate AI solutions with platform infrastructure (Kubernetes, CI/CD, observability, telemetry pipelines) Drive proactive operations through predictive analytics and automated remediation capabilities Establish scalable patterns for AI lifecycle (design → deployment → monitoring → optimization) Collaborate with platform, DevOps, SRE, and application teams to embed AI into engineering workflows Provide technical leadership, mentor engineers, and define best practices for AI engineering and automation Required Qualifications Bachelor's degree in Computer Science, Engineering, or related field 12+ years of overall industry experience. Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community. There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar. Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.