As Marqeta’s Key Account Manager, you will partner with a cross-functional team and manage one of our global strategic accounts. You will bring a strong track record of growth and deep relationship-building experience to provide exceptional client service, uncover revenue-generating opportunities and workable solutions to your customers. You persistently explore and uncover the business needs of your customer to understand how our product offerings can grow their business. PLEASE NOTE: This is a hybrid role and requires employees to be based within 35 miles of our London office. You will be expected to work on-site two days a week, on Tuesday and Thursday, with the flexibility to work remotely on the other days. The Talent team will share more details if selected for the "Recruiter" Interview. We'd love for you to join us! The Impact You'll Have
This role performs a range of strategically essential activities - here are a few of them:
Revenue Overachiever: You love charting a path to ambitious growth targets and hitting them. - **FinTech Guru:**You already have deep knowledge of disruption in the financial services industry or possess a strong desire to learn the ropes while working with the top innovators in the space. - Numbers Fanatic: You don’t sit around and wait for things to happen. You model, plan, and monitor a path to growth based on the right data. - Strategic Connector: Our customers and partners rely deeply on the expertise and knowledge of our Account Managers. You excel at supporting cross-functional efforts and love connecting people and ideas to drive innovation. - : Your passion for knowledge and learning drives you to constantly dig deeper to understand your customers, Marqeta, our technology, and the industry in general. As a trusted partner leading with insights, you push yourself, the team, and your customers to think outside of the box and find creative solutions to strategic challenges.
Curious Questioner
Thoughtful Challenger:
Who You Are
10+ years of commercial account management experience
Strong communication skills (interpersonal, verbal, presentation, written, email) and track record of creating and executing strategic account plans
Strong grasp of industry trends and competitive landscape
Hands-on experience in negotiating contracts, pricing models and renewals
Extensive knowledge in fintech, banking, payments and money movement
Key Skills And Competencies
Proven experience growing and scaling strategic or enterprise accounts
Proven track record of managing global customers with multi-region stakeholders
Proven track record of cross-selling and upselling, and ability to identify new revenue streams based on customer needs
Demonstrated ability to influence others in a matrix environment, gaining buy-in at multiple levels across the organisation
Experience leading business reviews and using data-driven strategies to make informed decisions
Experience in Acquiring, Card Issuing or Processing. Nice-To-Haves
BNPL experience
Recruiter for this role
Lou Devlin - Linkedin Profile (no agencies please!)
Typical Process
Application Submission
Recruiter video call
Hiring manager video call
Virtual “Onsite” consisting of 4-5, 45 min calls
Presentation Round to team
Offer! Compensation and Benefits
Premium Private Medical and Dental coverage
Generous time off program with additional “Floating Holiday days”
Retirement savings program with company contribution
Equity in a publicly-traded company and an Employee Stock Purchase Program
Monthly stipend to support our remote work model
Annual development stipend to support our people's growth and development
Family-forming benefits and up to 20 weeks of Parental Leave
Wellbeing programs i.e. Modern Health, HealthKick and much more…
Marqeta’s Values
– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. We also consider qualified applicants with criminal histories, consistent with legal requirements. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with theApplicant Privacy Notice. Additional information for California residents can be found here. ######
