Operations Planner

At FLSmidth, we are passionate about improving productivity, sustainability, and performance across the mining industry. As we continue to grow our East Coast operations, we are looking for an experienced and highly organised Operations Planner to join our team in Beresfield. This is a hands-on role focused on coordinating repairs, service exchange programs, and production planning activities to ensure customer commitments, operational efficiency, and service standards are consistently achieved. About the Role Reporting into the Operations team, you will play a critical role in planning and coordinating repair and manufacturing workflows while supporting customer service, inventory management, and operational administration activities. You will work closely with internal stakeholders, workshop teams, supply chain, and customers to ensure smooth execution of repair jobs, production schedules, and material planning activities. Key Responsibilities Coordinate production and repair schedules to meet customer and operational requirements Manage repair customer RFQs, quotes, change orders, and job progress from start to finish Monitor MRP actions, inventory levels, backorders, and service requirements Escalate material shortages and supply issues proactively across the business Support capacity and labour planning activities for manufacturing work centres Maintain accurate ERP, SharePoint, and operational system data Create and manage components and parts in collaboration with internal stakeholders Prepare operational job packs and support documentation Investigate planning and schedule adherence issues and contribute to continuous improvement initiatives Support administrative activities including payroll coordination, training records, and uniforms Build strong relationships with internal and external customers to deliver high service levels About You You are a proactive and detail-oriented planner who enjoys working in a fast-paced operational environment. You thrive on balancing multiple priorities while maintaining strong communication and customer service standards. You will also bring: Minimum 3 years' experience in production planning or scheduling using ERP/MRP systems Experience within manufacturing, mining, engineering, or repair environments Strong understanding of inventory control, planning processes, and operational workflows Experience using ERP systems such as SAP, Pronto, or similar Strong Microsoft Excel capability including pivot tables, filtering, lookups, and reporting Excellent organisational, analytical, and problem-solving skills Ability to communicate effectively with a broad range of stakeholders Strong attention to detail and ability to manage competing priorities What we offer Competitive salary and comprehensive health and wellness benefits Flexible work-life balance Ongoing professional development Work with one of the most respected global OEMs in mining Contribute to MissionZero enabling sustainable mining and zero emissions Strong career progression within a global organisation FLSmidth has over 140 years of mining innovation and is uniquely positioned to support customers through productivity, digitalisation, and sustainability transformation. As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photographs from your application materials. Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible. Candidates will be contacted by email. No recruiters and unsolicited agency referrals please. We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally. FLS is a leading, full flowsheet minerals processing supplier to the global mining industry. We deliver proven technologies and services across the lifecycle of operations, and have set targets of providing solutions for zero-emissions mining by 2030 with our MissionZero programme.