Maintenance Coordinator

Tricon is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon's culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. Job Description The Maintenance Coordinator is responsible for managing work orders and purchase orders, coordinating maintenance requests, overseeing repair projects, and handling invoicing and vendor communications. This role ensures that maintenance activities are completed efficiently and effectively, maintaining high standards of service for residents. Hybrid Schedule: Work from home: Monday and Friday. In Office (Katy): Tuesday, Wednesday, Thursday. If you prefer working in office Mondays and Friday you are able to as well. Essential Duties and Responsibilities: Essential duties and responsibilities include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel. Coordinate with residents and vendors to schedule and complete all maintenance and repair requests efficiently. Submit and update Works Orders to vendors according to standard workflows, ensuring a seamless and documented process. Oversee all maintenance and repair projects on occupied homes from initiation to completion, ensuring quality control. Maintain daily records and monitor maintenance status to proactively manage the workload and pipeline. Communicate proactively with residents and vendors through to the completion of all work to manage expectations. Strategically manage and maintain an acceptable level of open work orders within your market. Negotiate bids to reduce costs while maintaining quality Review and approve all invoices submitted within established approval levels for financial accuracy. Manage vendor relations and performance with our Vendor Specialists to ensure customer satisfaction Qualifications: Excellent written and verbal communication abilities Strong typing skills Proven ability to multi-task Problem-solving experience is a plus Minimum Requirements: High school diploma or GED Prior customer service experience Excellent attention to detail Preferred Attributes: Knowledge of Yardi Prior Maintenance experience preferred Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, including Frequently required to sit, talk, and hear. Frequently required to stand and move; use hands to grasp, squeeze, finger, handle, and feel; reach, push, and pull with hands and arms; occasionally required to twist; reach overhead; stoop, kneel, squat, bend, and crouch. Occasionally lift, carry, and move up to 10 pounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive. Tricon is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon's culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. Not interested in applying just yet? Consider joining Tricon's Talent Network which will allow you to receive notifications about current and future opportunities with our company. Simply click on the 'Join Our Talent Network' link and provide your contact information and resume and you will be added to our talent pool!