CRM Automation & MarTech Lead

• Global CRM Automation & Orchestration
• Orchestration Optimisation: Redesign how campaigns are triggered and coordinated, reducing reliance on repetitive manual builds. - Scalable Frameworks: Develop and implement automation systems that enable always-on lifecycle journeys and dynamic campaign execution. - MarTech Stack & Data Infrastructure
• System Integration: Own and optimize the integration of core platforms from Marketing (Braze, SFMC, Amplitude, HighTouch, Redshift), ensuring clean, reliable, and real-time data flow. - Technical Efficiency: Identify and eliminate inefficiencies, technical debt, and bottlenecks across the CRM ecosystem. - Workflow & Process Simplification
• Operational Redesign: Streamline campaign build, QA, and deployment workflows to improve speed, accuracy, and scalability. - Automation Enablement: Implement and manage low-code/no-code solutions (e.g., Make, n8n) to reduce manual intervention. - Governance & Standardisation: Define and enforce global best practices, ensuring consistency and scalability across markets. - Experimentation Infrastructure
• Testing Acceleration: Build systems that enable faster A/B testing cycles and more reliable measurement. - Optimisation Culture: Establish a foundation for continuous experimentation and performance improvement across lifecycle programs. What We’re Looking For:

Significant experience in CRM, lifecycle marketing, or marketing operations, with a strong focus on automation and MarTech infrastructure in a global or multi-market environment. - Platform Expertise:

• Deep hands-on expertise with enterprise CRM platforms such as Braze and/or Salesforce Marketing Cloud, with a strong understanding of multi-channel orchestration. - MarTech & Data Fluency:

• Strong technical understanding of modern MarTech ecosystems (CDPs, analytics, CRM platforms). Comfortable working with tools like Amplitude, HighTouch, and data warehouses such as Redshift. - Automation Mindset:

• Practical experience with workflow automation tools (e.g., Make, n8n, Zapier, Airtable), with a focus on reducing manual effort and increasing scalability. - Technical Edge (Nice to Have):

• Familiarity with SQL, APIs, and webhooks to support data integration and automation use cases. Ways of Working:

• Systems Thinker: You identify leverage points, simplify complexity, and design scalable solutions. - Hands-on Operator: You are comfortable owning projects end-to-end—from strategy through to technical implementation. - Cross-functional Collaborator: You effectively bridge CRM, Data, and Engineering teams. - Impact-driven: You prioritize work based on measurable outcomes, speed, and long-term scalability. What to Expect:

This is a high-impact, infrastructure-focused role that blends strategy with deep execution. Your time will typically be split across three core areas:

• 50% Automation & Systems Development: Designing and implementing scalable automation frameworks, improving orchestration, and integrating tools across the MarTech stack. - 30% Process Optimization & Performance Enablement: Streamlining workflows, reducing operational complexity, and enabling faster campaign execution and experimentation. - 20% Cross-functional Collaboration & Innovation: Partnering with CRM, Data, and Engineering teams to evolve the CRM ecosystem and unlock new capabilities in personalization and testing. Our values

• We win together: Food waste is a big beast to fight. We believe in a #oneteam. - We raise the bar: We always push for more. We work smart, smash barriers and elevate one another. - We keep it simple: Our ambitions are bold but our solutions are simple. - We build a legacy: We’re proud of the change we’re driving. - We care: We always look out for each other. Caring is also about the way we do business. We do the right thing. What we have to offer

• A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role. - Working alongside an international community of users, partners and 1,350+ colleagues across 20 countries that are on the same important mission. - Personal and professional development opportunities in a fast-paced scale-up environment. - An inclusive company culture where you can bring your authentic self to work

• A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care. Benefits

• WORK FLEXIBLY:

• Enjoy hybrid working from our great offices, at home or abroad. - Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave

• Health insurance and pension plans (subject to country of employment). - Additional days off for significant life events

• CELEBRATE & SOCIALISE

• Regular social events like summer and winter parties. - Coffee, snacks and fully-equipped kitchens. - Get to know our community with a monthly free Surprise Bag

• Paid volunteer time through our Shareback volunteering programme

• Women in the Workplace, P.R.I.D.E., People of Colour and Functionally Diverse Employee Resource Groups

How to apply

• We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go. - Submit your CV and Cover letter in English. - Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or LinkedIn direct messaging. #LI-LO1

#LI-Hybrid

A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. If you need reasonable accommodation at any point in the application or interview process, please let us know.