As a key member of our team, you will be responsible for:
Greeting all guests and residents, professionally and courteously - as well as assisting with any requests and
inquiries. - Accepting and notifying residents of the delivery of parcels and mail. - Monitoring CCTV cameras, review footage as necessary. - Period building exterior checks. - Assisting with resident move in and incoming unit inspections/tours. - Assisting residents with booking building amenity spaces. - Maintaining lobby, concierge desk and mailroom to a high standard of cleanliness. - Collecting maintenance requests, rental payments, and all resident notices. - Logging and recording all resident communications, prepare, and distribute building notices. - Assisting the General Manager with maintenance emergencies, coordinating resident events as required. - Provide access to all trades visiting the property including but not limited to, signing out building keys. - Organizing and managing the signing out of all rental items including, dollies, carts, and all tools. - Responding to noise complaints and resident concerns as needed. Who You Are:
Exceptional interpersonal skills with a strong customer service orientation and the ability to build rapport with residents and guests. - Excellent written and verbal communication skills for clear and professional interactions and documentation. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and a high level of comfort with learning new software. - Proven ability to thrive in a fast-paced environment and manage multiple priorities effectively, both independently and as part of a team. - Experience with Yardi or similar property management software is a significant asset. Ai Disclosure Statement
The Dunfield may use AI-based tools to assist in screening and assessing applicants for this position. These tools may help us identify candidates whose skills and experience align with our objectives by analyzing information provided in resumes and applications. Our use of AI does not replace people decision-making. Compensation Package: $19.39 CAD per hour + discretionary bonus eligibility. We are proud to be an employer committed to diversity and inclusion in all our locations and in our hiring practices. We believe in hiring the best talent whose skills and abilities contribute to the success of the organization and who reflect the communities in which we live and work. We welcome applications from a wide range of qualified candidates, including people with disabilities. If you require assistance or accommodation throughout the application process, please inform us and we will work with you to ensure your needs are accommodated. We thank all applicants for their interest, however, only those selected for further consideration will be contacted. #SPL
