Develop, plan, and execute research initiatives in collaboration with UX Research managers, other UX researchers, product managers, leaders at Roku, UX and visual designers, and others
Utilize your research insights to influence the selection, definition, and design of product offerings that maximize engagement, leading to high customer retention
Collect and analyze user behavior through both generative and evaluative methodologies
Effectively present research insights to diverse stakeholder audiences through written reports and presentations
Work closely with multiple key stakeholders to identify the problems and business goals that your research will address
Be a deeply embedded member of product teams, while also being a strong collaborator on the UX research team
We’re excited if you have
2 to 3 years' experience as a UX Researcher in industry settings (not including academic experience)
Experience building with AI (Claude Code, CoPilot, or similar)
Proven skill with a broad methodological toolkit, including interviews, usability testing, surveys, field studies, diary studies, and quantitative analysis
Confidence in selecting the most appropriate methods for a given problem or question
Experience collaborating with teams of business leaders, designers, researchers, and product managers throughout the planning and development process
Experience gathering and understanding business strategy, and finding the right balance between user and business needs
Excellent communication, facilitation, presentation, interpersonal, and analytical skills
Experience with mixed methods research
Strong project management skills with the ability to define, plan, and lead projects forward
Experience in the entertainment field, working with teams producing TV/Movies, is a plus
An ability to operate with appropriate guidance: You have experience contributing to and, when appropriate, leading parts of the research approach for whole products, including multi-phase planning; building relationships with stakeholders and including them in the process; and proactively suggesting research needs/methods in partnership with your manager and cross-functional teammates
Comfortable with accepting guidance from UX Research managers or senior-level researchers to optimize the research approach, as well as from non-research stakeholders
A passion for researching people
#LI-SB5
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy. ### Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter. ### The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet. By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
