Salesforce Architect, Financial Services, Senior Manager (Bilingual FR/EN)

Line of Service Advisory Industry/Sector Not Applicable Specialism Salesforce Management Level Senior Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. The Opportunity: As a Salesforce Architect, Financial Services, Senior Manager, unlock your potential and embrace the chance to drive meaningful outcomes that'll elevate your career. Your role will include, but isn't limited to: Identifying client needs, responding to request for proposals and providing estimates for solution development Leading teams in creating platform solutions, best practices and implementation of multiple platform suites of products to enable differentiated solutions for Financial Services clients Mentor the next generation of consultants, providing them with insights and challenging them to be better Identify, develop and win significant bids and pursuits to meet defined sales targets Coach, guide and assist team members in preparation for client meetings, presentations and proposals Consult with account and engagement leaders on pricing strategy Facilitate executive & operational meetings & workshops across a range of topics What You'll Bring: Your skills, knowledge, and experiences are what set you apart. Here's what we look for: Significant experience with the Salesforce platform, including but not limited to Salesforce templates Communities, lookups and master detail relationships, and reporting limitations Financial services business acumen through engagement delivery within retail, small business and commercial banking, as well as wealth, insurance (Life & P&C) Hands-on experience leading and working directly with external clients / end-users and stakeholders to collect business requirements, constructing user stories, and developing acceptance criteria Significant experience in business development activities, including, but not limited to leading teams in pre-sales engineering and leading product demos for prospective new clients Highly capable of leading a team through complex deployments, troubleshooting complex problems with order of operations (triggers, workflow and process builder) and can articulate theory and substantiate rationale behind workflow and validation rules as data quality tools Confident with estimating level of effort for activities and leading project management activities (e.g, scope management) Motivated to build solid and collaborative relationships with team members and foster a productive teamwork environment An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work A demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heard Proven experience with solution delivery lifecycle across delivery methodologies (waterfall, agile, platform led, etc.) 5+ years of experience implementing Salesforce platform experience Proven experience in leading X-functional teams blending teams with: functional, technical, experience & industry business acumen Strong understanding of Salesforce security and the limitations of configurations and best practices in using code Substantial understanding of and experience in leading teams to collect business requirements for Lightning, Salesforce Apex and Visualforce Certifications: Salesforce Certified Platform App Builder, Salesforce Certified Administrator, Salesforce Certified Platform Developer I, and/or Salesforce Certified Platform Developer II, Salesforce Certified Sales Cloud Consultant, Salesforce Certified Service Cloud Consultant, Salesforce Certified Community Cloud Consultant, Salesforce Certified Advanced Administrator and/or Salesforce Architecture certifications, Salesforce Certified Financial Services Cloud Accredited Professional, Salesforce Certified Data Architect, Salesforce Certified AI Specialist (or equivalent AI credential) The successful candidate requires fluency in English, in addition to French as they will be required to support or collaborate with English-speaking clients, colleagues and/or stakeholders during the course of their employment with PwC Canada PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer. This newly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders. The salary range for this position is $168,000 - $218,000. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package. Why you'll love PwC We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Influence, Innovation, Innovative Design {+ 28 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date We're committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process. The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html). Nous tenons à répondre à vos besoins tout au long du processus de demande d'emploi, d'entrevue et d'embauche. Si vous avez besoin de mesures d'adaptation pour être parfaitement à l'aise, faites-le-nous savoir à l'étape de la demande d'emploi. L'utilisation de l'intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l'IA pour améliorer votre expérience. Par exemple, pendant l'examen du curriculum vitæ ou l'élaboration d'une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour l'entrevue. L'IA nous aide à mieux lutter contre les préjugés, car l'évaluation des candidats se fait de façon juste et équitable, sans que les informations d'identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d'évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l'IA facilite certaines étapes de notre processus de recrutement, les décisions finales d'embauche sont toujours prises par des personnes. Pour en savoir plus sur l'utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html). Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We'll help you grow your skills through challenging, meaningful work so you can go further.