Sr Engineering Director

Strong understanding of software development life cycle (SDLC) and Agile/Waterfall methodologies. - Excellent communication, leadership, and stakeholder management skills. - Proven track record in managing complex, multi-vendor, and multi-technology projects. - Experience with project management tools such as JIRA, MS Project, Asana, etc. - Financial and commercial acumen for managing budgets and profitability. - Problem-solving and conflict-resolution skills in dynamic environments. - Technical understanding of relevant platforms or domains (e.g., Cloud, Data, DevOps, Enterprise Systems) is a plus. Please note that the Desirable Skills section is not applicable in this job description. Role Overview: As a Delivery Manager, your primary responsibility will be to ensure the successful delivery of projects and programs to clients by effectively managing teams, processes, timelines, and quality standards. You will work closely with stakeholders, clients, and cross-functional teams to meet project objectives efficiently while maintaining customer satisfaction and operational excellence. Key Responsibilities:

Lead the end-to-end delivery of multiple projects or programs, ensuring adherence to scope, schedule, budget, and quality standards. - Define and implement delivery strategies, methodologies, and best practices such as Agile, Waterfall, or Hybrid. - Ensure consistent application of delivery governance processes and standards across all projects. - Identify and mitigate risks, issues, and dependencies that may impact project success. - Act as the primary point of contact for clients, ensuring clear communication and alignment of expectations. - Build and maintain strong client relationships, focusing on business outcomes and customer satisfaction. - Manage client escalations and proactively resolve conflicts to maintain trust and partnership. - Manage delivery teams, including Project Managers, Developers, QA Engineers, and Analysts. - Allocate and optimize resources across multiple projects to ensure efficient utilization. - Foster a high-performing team culture through coaching, mentoring, and continuous improvement initiatives. - Own the delivery budget and ensure the profitability of engagements. - Track project financials including billing, invoicing, and revenue recognition. - Monitor key performance indicators (KPIs) such as delivery efficiency, customer satisfaction, and quality metrics. - Drive process improvements to enhance delivery effectiveness and predictability. - Contribute to organizational strategy and roadmap development from a delivery standpoint. - Collaborate with sales and pre-sales teams on solutioning, scoping, and proposal creation. Qualification Required:

Strong understanding of software development life cycle (SDLC) and Agile/Waterfall methodologies. - Excellent communication, leadership, and stakeholder management skills. - Proven track record in managing complex, multi-ve