Manager, Account Management, WW VSP (AU MP)

About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. Key job responsibilities

1. Lead and develop a team of Account Managers, setting clear priorities, removing blockers, and providing escalation support to drive vendor and category performance. 2. Own the business inputs for assigned product families, identifying levers to accelerate growth and improve end-customer experience. 3. Build and execute strategic joint business plans with vendors, driving new selection, merchandising, and operational improvement opportunities at scale. 4. Partner with AU Retail category teams, Vendor Services, and Operations to align on category priorities, close selection gaps, and execute promotional strategies. 5. Define and track success metrics — including GMS growth, vendor satisfaction, operational health, and team input metrics — establishing mechanisms for continuous improvement. 6. Develop data-driven processes, guardrails, and mechanisms to manage vendor complexity and enable efficient resource allocation across the team. 7. Act as a thought leader in defining vendor success criteria, contributing to strategic plans and organizational documents that shape the AU tail & torso vendor management roadmap. 8. Drive recruiting, talent development, and team culture — building a high-performing team that delivers results while raising the bar on operational standards.