Business Development Representative (BDR) – Chicago, IL

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup's With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures. Waitwhile is on a mission to eliminate the 1 trillion hours people spend waiting in lines every year. Our industry-leading queue management and appointment scheduling platform empowers businesses to streamline their operations and deliver exceptional customer experiences. Waitwhile is trusted by 10,000 companies worldwide and has helped more than 250 million people enjoy a radically better waiting experience at places like IKEA, Louis Vuitton, Costco, Delta Airlines, and many more. As a Business Development Representative at Waitwhile, you'll be responsible for generating pipeline through thoughtful, consistent outbound prospecting. You'll work closely with sales leadership to identify target accounts, engage the right buyers, and create qualified opportunities for the sales team. This is not a plug-into-an-existing-machine kind of role. As a founding BDR, you'll help shape the process, messaging, and feedback loops that will influence how outbound is built here long term. We're looking for someone who is proactive, resourceful, and excited by the opportunity to help build something from scratch. We recognize that great talent and breakthrough ideas can come from anywhere. That's why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you're working remotely or collaborating in person, we're committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company's discretion. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. What You Will Do: Drive outbound prospecting ● Prospect into target accounts through cold calls, emails, LinkedIn, and other outbound channels ● Identify and research key decision-makers within target accounts ● Book qualified meetings for Account Executives and help build pipeline ● Personalize outreach where it matters while maintaining strong activity levels Help build the outbound motion ● Partner with sales leadership to refine targeting, messaging, and outreach strategy ● Contribute ideas and feedback on what is working and what needs to improve ● Help establish early best practices for outbound prospecting at Waitwhile ● Bring a builder mentality to process, experimentation, and day-to-day execution Manage tools and workflow ● Maintain clean and accurate data in HubSpot ● Use tools like Amplemarket, Trellus, and ZoomInfo to prospect, prioritize accounts, and execute outreach effectively ● Stay organized across activity, follow-up, and pipeline creation ● Continuously improve efficiency and output through strong workflow habits Collaborate across teams ● Share prospect feedback with Sales, Marketing, and RevOps to improve messaging and targeting ● Partner with AEs to ensure strong handoff quality and alignment on opportunities ● Surface market insights and objections from frontline conversations What You Need to Succeed: ● 1–2+ years of experience in B2B SaaS sales, business development, or outbound prospecting preferred ● Founding, early-stage, or startup experience is a strong plus ● Strong self-starter mentality with the ability to work independently and take initiative ● Comfortable operating in an environment where not everything is fully built yet ● Strong written and verbal communication skills ● Resilience, curiosity, and a willingness to test, learn, and improve quickly ● Organized and detail-oriented, with solid follow-through ● A builder mindset — someone who wants to help create, not just execute ● Preferred: ○ Familiarity with HubSpot, Amplemarket, Trellus, and ZoomInfo ○ Experience prospecting into mid-market or enterprise accounts ○ Experience selling to operations, CX, retail, healthcare, travel, or other service-heavy industries ○ Experience helping shape messaging, cadences, or outbound processes in a prior role Why You'll Love Waitwhile:  Opportunity to design and own a brand-new outbound motion at a fast-growing SaaS company.  Fully remote team with flexible hours and an inclusive culture.  Collaborative, low-ego environment where new ideas are welcomed and tested.  Chance to work with globally recognized brands and make a visible impact on growth.  Backed by Allegion (NYSE:ALLE), a $3B global leader in access management, we have financial stability, extremely good benefits and resources to grow. Waitwhile has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. We aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello? Why Work for Us? Allegion is a Great Place to Grow your Career if:  You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it".  You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us.  You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!  You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential What You'll Get from Us:  Health, dental and vision insurance coverage, helping you "be safe, be healthy"  Unlimited Paid Time Off  A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period  Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses  Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses  Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury  Life Insurance – Term life coverage with the option to purchase supplemental coverage  Tuition Reimbursement  Voluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewards  Employee Discounts through Perks at Work  Community involvement and opportunities to give back so you can "serve others, not yourself"  Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience.  The expected Base Salary Range: $60,000 - $80,000; OTE: 85,000 – 115,000. The actual compensation will be determined based on experience and other factors permitted by law. At Allegion (NYSE: ALLE), we design and manufacture innovative security and access solutions that help keep people safe where they live, learn, work and connect. We're pioneering safety with our strong legacy of brands like CISA®, Interflex®, LCN®, Schlage®, SimonsVoss®, Von Duprin® and [insert your local brand(s) here]. Our comprehensive portfolio of hardware, software and electronic solutions is sold around the world and spans residential and commercial locks, door closer and exit devices, steel doors and frames, access control and workforce productivity systems. For more, visit www.allegion.com. Apply Today! Join our team of experts today and help us make tomorrow's world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy We are Allegion. A team of experts. United under a common desire; Protect today innovate for tomorrow. And never settle for the status quo. We believe in anticipating opportunities by sharpening our skills and finding new answers through collaboration. We believe in a safer, more secure world. We believe in providing peace of mind. We believe in being true to ourselves and to those who trust-in our protection. We are many. We are one. We are Allegion.