Manager/Senior Manager, Technical Account Management – Travel Distribution (Bangkok-based)

The Opportunity:

To utilize your technical expertise to support and drive Agoda’s B2B partnership growth by optimizing connectivity with the company’s largest B2B accommodation partners. Work with diverse internal teams and world-leading travel providers in Agoda’s B2B team, delivering innovative, scalable travel solutions at speed. In this Role, you'll get to:

• Drive the profitable growth of Agoda’s Strategic Partnerships/Travel Distribution business. - Manage end-to-end technical account management for Agoda’s largest B2B accounts. - Take full ownership of connection performance, including new builds, rebuilds, upgrades, day-to-day success rates, and ensuring optimal access to inventory, rates, rate plans, content, and availability. - Extract and analyze complex data sets to identify trends, opportunities, and areas for improvement. - Collaborate cross-functionally (especially with Product Managers) to identify business needs and influence the design and prioritization of next-generation features. - Automate business processes to support operational efficiency and scalability. - Identify and resolve technical issues impacting client connectivity, ensuring seamless operations. - Serve as a trusted advisor to B2B clients, translating business needs into technical requirements. What you'll Need to Succeed:

• Bachelor’s degree in a quantitative, engineering, or computer science field. - 6-8+ years of hands-on experience in technical account management, solutions engineering, or similar roles in technology or travel industries. - Demonstrated strong analytical skills, with a proven ability to leverage data and insights to drive business strategy and decisions. - Highly organized and capable of managing multiple priorities across concurrent projects in a fast-paced environment. - Strong problem-solving skills and a self-starter mentality - able to identify opportunities, relentlessly drive growth, and push projects over the finish line. - Practical experience with API integrations/data transfers, with strong proficiency in SQL and Excel. - Excellent written and verbal communication skills. It's Great if you have:

• In-depth understanding of technical integrations and system architecture. - Experience in travel technology, hospitality tech, or related industries. - Strong command of Python, XML, or data modeling concepts. #bangkok #thailand #2 #3