Posted Apr 6, 2026
Job purpose
The QA Manager, Reporting & Data Analysis, is responsible for overall quality assurance and testing on reporting and data for clients and is responsible for supporting the Compliance team with reporting and audits. This position oversees data quality, analyzes performance metrics, creates QA reports, and implements strategies to ensure accurate, reliable, and actionable business intelligence. Key duties include defining data standards, managing testing tools, and collaborating with teams to improve data processes and decision-making. A top-notch QA manager will be someone whose quality assurance and data analysis expertise results in reliable information for company executives. Duties and responsibilities
Provide a functional manager role for all QA reporting data staff
Conduct QA reviews and test work items before user acceptance testing and final approvals by key stakeholders
Prioritize work items and requests from key stakeholders
Create and update Azure DevOps board tickets to improve reporting automation for manual steps. - Identify any data quality/process improvement points, and create new or update SQL queries and stored procedures. - Develop, implement and oversee the use of data analysis and quality assurance tools. - Establish data quality standards (units, variable names) and develop policies and procedures for higher quality
Analyze QA data to identify root causes of quality issues, track metrics, and predict future trends
Design and implement data testing procedures, validating datasets and identifying inconsistencies
Build and maintain reporting master document for each health plan and report by lines of business. Document will need to be maintained as additional instruction or clarification is received. - Review all currently implemented compliance reporting technical specification documents and report template instructions to ensure current reporting logic and data definitions align with those requirements. Document will need to be maintained once created as new reports as requested by the health plans. - Review all compliance report output to make sure the data aligns with the templates, all required information is complete, and data is in the correct format for each field. - Check all compliance reports to confirm all ran on time and without error. - Run any compliance reports manually ad-hoc as needed. Creates SOPs and documentation for running each report manually. - Complete any manual steps to correct or make reports accurate. - Identifies and corrects corrupt or inaccurate records. - Drive process improvement of quality across all deliverables
Running data queries to identify coding issues and data exceptions, as well as cleaning data. - Revise our procedures and documentation that govern our internal and external policies and processes. - Investigate and resolve questions and issues raised by audit activities. - Other duties as needed. Qualifications
10+ years’ experience analyzing healthcare data for quality assurance and testing. - 5+ years’ healthcare administration experience. - 2+ years’ experience leading and supervising other staff and stakeholders
SQL experience required. - Proficiency writing up SQL queries and stored procedures
Proficiency using Azure DevOps, Outlook, Microsoft Teams, Zoom, Microsoft Office (including Word and Excel) and Adobe
Demonstrated experience in analytical/problem solving, data visualization/reporting, and strong communication with agile mindset
HMO/Medical Group experience preferred. - EZ-Cap experience preferred. - Detail oriented and highly organized
Strong ability to multi-task, project management, and work in a fast-paced environment
Strong ability in problem-solving
Ability to self-manage, strong time management skills
Ability to work in an extremely confidential environment. - Strong written and verbal communication skills
Education and Additional Requirements
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