As an IT Support Executive, your role involves providing technical assistance, troubleshooting hardware and software issues, maintaining IT assets, and supporting basic network operations to ensure smooth business functioning. - Provide technical support to users for hardware, software, and system-related issues
Troubleshoot and resolve desktop, laptop, printer, and peripheral issues
Install, configure, and maintain operating systems and software applications
Assist in managing IT assets, inventory, and system documentation
Support basic network troubleshooting and connectivity issues
Coordinate with vendors/service providers for IT-related requirements
Ensure timely issue resolution and user support
Maintain system security and follow IT policies and procedures
Qualifications required:
Bachelors degree/Diploma in IT, Computer Science, or related field
Basic knowledge of computer hardware, networking, and operating systems
Good troubleshooting and communication skills
Ability to handle multiple tasks and provide user support efficiently
Prior experience in IT support will be an added advantage As an IT Support Executive, your role involves providing technical assistance, troubleshooting hardware and software issues, maintaining IT assets, and supporting basic network operations to ensure smooth business functioning. - Provide technical support to users for hardware, software, and system-related issues
Troubleshoot and resolve desktop, laptop, printer, and peripheral issues
Install, configure, and maintain operating systems and software applications
Assist in managing IT assets, inventory, and system documentation
Support basic network troubleshooting and connectivity issues
Coordinate with vendors/service providers for IT-related requirements
Ensure timely issue resolution and user support
Maintain system security and follow IT policies and procedures
Qualifications required:
Bachelors degree/Diploma in IT, Computer Science, or related field
Basic knowledge of computer hardware, networking, and operating systems
Good troubleshooting and communication skills
Ability to handle multiple tasks and provide user support efficiently
Prior experience in IT support will be an added advantage