Posted Apr 20, 2026
Position: Technical Documentation Specialist
Employment Type: Full Time
Employment Class: Salary, Exempt
Benefit Package: Full
Supervisor: Product Documentation Specialist
Key Responsibilities
Develop, edit, and maintain technical documentation, including operator manuals, installation instructions, setup guides, service documentation, standard operating procedures, and supporting technical materials. - Gather technical information by working directly with engineering, product management, production, support, and field personnel. - Translate complex mechanical, electrical, hydraulic, and software-related concepts into clear, accurate, and user-friendly documentation. - Ensure documentation complies with internal documentation standards, branding guidelines, and applicable safety and regulatory requirements. - Review and update documentation to reflect product changes, revisions, and field feedback. - Edit and proofread documentation for clarity, accuracy, consistency, and technical correctness prior to release. - Organize and manage documentation within content management systems and shared repositories. - Support continuous improvement of documentation processes, templates, and standards. - Develop visual content creation, including basic diagrams, screenshots, and annotated images, in collaboration with design or engineering teams. Required Qualifications
Associate’s or bachelor’s degree in Technical Communication, Engineering Technology, Agriculture, English, Communications, Education or a related field—or equivalent practical experience. - Strong written communication skills with the ability to convey technical information clearly and concisely. - High attention to detail and strong organizational skills. - Ability to work independently while managing multiple documentation projects and deadlines. - Proficiency with Microsoft Office products (Word, Excel, Teams, Outlook). - Eagerness to learn
Preferred Qualifications
The position will have other duties not specifically defined above that are essential for the overall success of SurePoint Ag. In addition to the specific duties detailed above, you are expected to provide support and assistance in achieving the overall goals and objectives of SurePoint Ag through collaboration, teamwork and communication. Essential Skills for Success
Writing
Technical Aptitude
Detail-Oriented
Collaboration & Communication
Self-starter
Hands-on Learning and Critical Thinking
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