Resourcing Coordinator

Better begins here Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop. The role Crown Perth are looking for a Resourcing Coordinator to join our Workforce Planning team to oversee our Gaming portfolio on a 24 month fixed term contract. The Resourcing Coordinator is responsible for utilising workforce planning systems to produce accurate and optimal Daily Shift Rosters and Duty Sheets for team members, ensuring efficient and cost-effective allocation of resources on a day-to-day basis. The role must quickly respond to changing environments and ensure resources are allocated in compliance with the relevant Enterprise Agreement and in consideration of specific departmental requirements to deliver best-for-Crown outcomes. You will be required to work on a rotating roster and shifts can be anywhere between 6am - 10pm (Monday - Sunday) Responsibilities include: Produce, publish and amend daily shift rosters and Duty Sheets to meet business unit requirements. Receive sick calls within WFP team hours of operation, ensure coverage as required and update rosters accordingly. Analyse daily shift roster to identify efficiencies and shortfalls to ensure best practice labour management. First point of contact for team member queries regarding day of operations rostering – triage, prioritise and action accordingly. This includes via phone and email. Correct roster errors or violations highlighted by VR work rules to ensure compliance prior to publishing daily rosters. Regular auditing and updating of data in VR against files and departmental information. About you You'll bring the following: 1-2 years experience working within a Workforce, Scheduling or Rostering environment Strong Excel skills and efficient with MS Office Excellent customer service and stakeholder engagement Strong analytical and problem solving skills Excellent attention to detail and ability to work under pressure and meet tight deadlines Proficiency using Virtual Roster or similar rostering systems (advantageous but not essential) On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers. Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you. Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. Our Talent Community is a place to stay connected with life at Crown Resorts. Register for access to curated career content and stay in the know on what's happening at Crown. We'll be in touch from time to time to share updates on events, new restaurant launches and popups, behind the scenes content, insider news, team stories, career tips and more. Stay connected as you explore career possibilities. You can expect better exposure, opportunities, experiences, and learning. It's a place where you can create joy for the people who visit us, the cities we live in and the teams we work with. Supported by your leader, you can enjoy a better balance in your lifestyle and feel a better you.