Partner & Client Services - Swedish Market - Fixed Term Contract 12 months
Not specified
Posted Apr 20, 2026
Your responsibilities will be as follows:
The Account Officer - Swedish and Norwegian Market is accountable for:
Providing daily support to Partners, Clients and Sales colleagues;
Handling daily workload in an accurate and timely manner meeting, exceeding where possible the Service Standards;
Accurate and timely processing of policy transactions, servicing and query resolution during the life cycle of a policy, including document management;
Proactively following up and monitor all transactions and queries received from both internal and external parties;
Managing risk within your area of responsibility including adherence to Corporate Policy on Compliance and Risk;
Respecting the planning established by your line manager in relation to business activities;
Following instructions and process information accurately and in a timely manner;
Prioritising multiple tasks while remaining calm and positive under pressure;
Maintaining an on-going awareness of service, propose suggested improvement to your line manager and ensure quality improvements are made, as agreed. Your profile – Have you got what it takes to become our Account Officer? - Experience of working within the Financial Sector with a minimum of 2 years’ experience, ideally within Private Banking or with Independent Financial Advisors;
You enjoy working in a challenging, fast paced environment and look for the opportunity to excel in all aspects of your role;
Take personal pride in delivering high quality service to internal and external clients;
Good communication skills: being able to build effective relationships and adapt communication style to the counterpart, always in a professional manner;
Ability to listen to other opinions as well as being confident of your own and find balanced solutions;
Be able and willing to look beyond the obvious and seek alternative solutions;
Ability to work independently while keen to work as part of a team and assist colleagues;
Willing to make the extra effort as required;
Knowledge of Anti-Money Laundering regulations;
Native-level Swedish speaker and fluency in English is a must, any other European language is an asset, particularly Norwegian. This excerpt will be kept by Utmost Luxembourg S.A. in compliance with article 8-5 (2) of the law of 23 July 2016 and for no longer than one month from the conclusion of the employment contract; otherwise, it will be destroyed without any undue delay should the candidate not be hired.*
Utmost Luxembourg S.A. is aware of its obligations under the General Data Protection Regulation (GDPR) and is committed to processing your data securely and transparently.
Our Recruitment Privacy Notice is in line with GDPR and provides more information with regards to the types of data that we collect and hold on you as a job applicant, including for the performance of Background Checks. It also sets out how we use that information, how long we keep it for and other relevant information about your data. For full details please click here Recruitment Privacy Statement
