Provide compassionate, empathetic telephonic, text-based & video-based (Telehealth) patient engagement and monitoring, assisted by clinical decision support tools
Provide support to patients within the Boulder application to ensure successful engagement and initiation of treatment
Educate patients about addiction, medications, and available support services; answer questions regarding treatment and program protocols, and provide guidance to patients and providers within scope of practice
Provide opioid overdose prevention, education, and reversal, safer consumption education, and safer sex education and testing
Access Prescription Drug Monitoring Program information, facilitate patient adherence monitoring protocols, for each assigned patient
Assess progress, patient functioning, and stage in recovery; in collaboration with other care team members and the patient, develop and update treatment care plans for each individual
Assess and advocate for acute withdrawal management
Assess for pain and collaborate findings with Clinician
Provide Buprenorphine initiation education and follow up
Maintain effective, proactive, and superior follow-up communication with patients, providers and care team
Maintain an accurate and updated medical record of individual patient progress during all clinical interactions
Identify and provide crisis intervention, within scope of practice
If applicable: facilitate placement for adjunctive or higher level of care; maintain contact with these placements to provide continuity of care and to streamline transitions of care
Obtain and review drug testing results and recommend further testing as appropriate, guided by clinical decision support tools
Essential Functions - Care Coordination (30%)
Coordinate with multidisciplinary care teams via telehealth to guide treatment planning and delivery including the following functions;
Collaborate with pharmacies to facilitate medication refills and support patients with medication-related concerns
Collaborate with outside providers and community care agencies to maintain accurate and timely data exchanges between all organizations and individuals involved in patient care
Assist with the management of patient appointments with other care team members and referrals outside of Boulder
Report patient change in status (e.g. high risk for returning to use) and potential support services to prescribing clinicians in a timely manner
Provide patient updates and outcomes reports to the prescribing provider in alignment with Boulder Care goals
Essential Functions - Administrative (20%)
Meetings (department, company-wide, ECHO, meetings with your manager)
Maintain HIPAA and 42 CFR Part 2 compliance and all levels of required patient confidentiality
Manage and maintain individual schedule of assigned patients
Chart prep
Requirements for the role
Bachelor’s Degree in Nursing, preferred
Preference given to candidates with 2+ years specialized nursing experience in outpatient substance use disorder treatment
Embrace a harm reduction philosophical approach to care
Compassion, empathy, and deep dedication to patient care
Excellent written and verbal communication
Extraordinary customer service skills, computer skills and record keeping
Ability to handle multiple tasks simultaneously and prioritize based on severity of need, while working independently with minimal supervision
Ability to achieve specified outcomes in collaboration with all members of the leadership team
Demonstrates quality in clinical performance as evidenced by creativity in problem solving and interdisciplinary communications
Ability to work collaboratively with medical staff including Clinicians, Care Advocates, Peers, Case Managers and colleagues in all aspects of care provision
Experience in office-based nursing preferred
Knowledge of Hepatitis C, HIV preferred
Membership in a relevant professional nursing organization (e.g. International Nurses Society on Addiction) or specialty certification (e.g. CARN) preferred
A dedicated, private workspace with a lockable door and high-speed internet to maintain a secure, distraction-free environment, ensuring compliance with HIPAA and confidentiality standards
Due to privacy protocols, we are unable to employ individuals who are or have previously been patients at Boulder Care
Expected hours of work
40 hours per week (salaried)
Shift Options: Monday-Friday
11am - 7pm EST (8am - 4pm Pacific Time)
1pm - 9pm EST (10am - 6pm Pacific Time)
Compensation
Pay range: $80,000 - $95,000 (determined by several factors including your relevant skills, education, and experience)
Hiring Process
Phone Interview: 30-minute phone
Panel Interview: 60-minute video
Final Interview (may be requested): 20-minute video
Tentative start date: May/June
Some of Boulder’s amazing benefits for regular, full-time employees:
Health, Dental and Vision coverage through Cigna
Short-Term Disability
Mental Health Services
4 weeks of PTO accrued per calendar year with a tenured increase to 5 weeks at 2 years of employment
Sick leave accrued at 1 hr for every 30 hrs paid
9 Paid Holidays per year
12 weeks of 100% paid parental leave for the birth or adoption of a child (eligible after 6 months of employment)
401(k) retirement savings
Remote friendly with hardware provided to complete your work duties
We also cover costs associated with licensing, credentialing, and malpractice
Boulder Care believes the people who manage our product and team should be representative of those who use the platform. This includes people from backgrounds that are historically underrepresented in the industry. If you are a qualified person with a passion for what we do, please apply!