DFIR Engagement Manager

What Are We Looking For?

We’re looking for people who are relentlessly curious and committed to continuous learning. AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts. Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes. As aDFIR Engagement Manager, you will serve as the critical link between our DFIR analysts, customers, and internal stakeholders during high-stakes investigations, ensuring each engagement is properly scoped, resourced, and executed to the highest standards. You will own the full lifecycle of incident response engagements — from intake and scoping through to final delivery — balancing operational rigor with a strong client-focused approach. In addition to your project management and communication leadership, you will provide hands-on technical expertise by directing analytical focus, validating team findings, and supporting forensic analysis to maintain investigative momentum. ### What Will You Do? Primary responsibilities include:

• Oversee active DFIR investigations from intake through delivery, ensuring exceptional quality, timeliness of deliverables, appropriate resource allocation, and strict adherence to incident response best practices and standard operating procedures. - Lead business development and scoping activities — including requirements gathering and contract development — while establishing and maintaining clear communication channels with customers, internal teams, breach counsel, and cyber insurance carriers. - Direct analytical focus, validate team findings, and manage escalations to ensure technical workstreams meet customer expectations and investigative momentum is maintained throughout the engagement. - Maintain oversight of case documentation, evidence handling, and final artifact archival, and lead post-engagement reviews and process improvement initiatives to continuously optimize team workflows. - Conduct technical analysis when required, assisting with endpoint forensics, log analysis, and baseline threat hunting, while maintaining flexibility to participate in weekend and holiday on-call schedules. ### What Skills and Knowledge Will You Bring? Ideal candidates will have: