Crisis Clinical Supervisor - Mobile Outreach - full time

Crisis Clinical Supervisor – Mobile Outreach Program Location: Portland, ME | Full-Time (40 hrs/week) Make an Impact When It Matters Most The Opportunity Alliance is looking for a compassionate, skilled, and collaborative Crisis Clinical Supervisor to help lead our Mobile Outreach team—providing critical, on-the-spot support to individuals in crisis across Cumberland County. This is more than a supervisory role—it's a chance to shape high-quality, responsive mental health care in the community while supporting a dedicated, multidisciplinary team. What You'll Do As the Crisis Clinical Supervisor, you'll play a key leadership role, balancing clinical expertise, team support, and program coordination. You'll guide and mentor staff while helping ensure individuals in crisis receive timely, effective, and recovery-oriented care. Key responsibilities include: Providing clinical supervision and leadership to Mobile Crisis Workers and call specialists Supporting real-time triage, consultation, and clinical decision-making Coaching staff through complex cases, assessment, and intervention strategies Ensuring high-quality documentation, data reporting, and program oversight Leading training and staff development, from onboarding to ongoing skill-building Partnering with internal teams and community providers to ensure strong collaboration and responsiveness Promoting a culture of communication, learning, and continuous improvement Why This Role Stands Out Meaningful Work: Directly impact individuals and families during critical moments Supportive Leadership Role: Work closely with program leadership while shaping team culture Dynamic Environment: Combine field-based work, office collaboration, and some remote flexibility Growth-Oriented: Help build and strengthen a growing mobile crisis program Schedule & Work Environment Full-time, 40 hours/week Schedule determined by program needs (at least one weekend day, occasional evenings) Primarily in-person (office and community-based work), with potential for some remote tasks Occasional travel within Cumberland County as needed What We're Looking For We're seeking a clinician who is both experienced in crisis care and passionate about supporting teams. Required: Master's degree in Social Work, Counseling, Psychology, Marriage and Family Therapy, or related field Conditional or full clinical licensure required Strong clinical assessment, crisis intervention, and decision-making skills Excellent communication, organization, and documentation abilities Interest or experience in people management Preferred: Supervisory or leadership experience Experience in crisis services or mobile outreach Familiarity with DSM criteria and multidisciplinary collaboration Additional Requirements Ability to work flexible hours, including occasional evenings/weekends Comfortable responding to high-acuity situations and critical incidents Proficiency with Microsoft Office and electronic documentation systems Valid driver's license for occasional local travel Ability to pass required background checks Who You Are You're someone who: Thrives in fast-paced, mission-driven environments Enjoys mentoring and supporting others Brings both clinical expertise and human connection to your work Is motivated by making a real difference in people's lives Join Us At The Opportunity Alliance, you'll be part of a team that values compassion, collaboration, and community impact. If you're ready to lead, support, and grow within a vital crisis response program—we'd love to hear from you. Benefits: Our benefits include but are not limited to: (offered to full-time and part-time employees) Generous paid time off accrual 9 paid holidays per calendar year and up to 3 floating holidays per calendar year Excellent medical benefits at very reasonable cost Dental and Vision insurance options Agency paid basic life insurance and STD & LTD disability insurances 403(b) retirement with a generous agency match (all employees are eligible) Tuition Reimbursement – offered once per year through an application process The Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program. To learn more about our benefits please visit, https://www.opportunityalliance.org/explore-our-benefits Who we are… The Opportunity Alliance is "Helping People Reach for a Brighter Future". Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities. The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service: Mental Health & Wellness Community Building Family & Early Childhood Education Economic Resources ____________________________________________________________ If you are viewing this posting on a third-party site, please visit our website at https://opportunityalliance.wd1.myworkdayjobs.com/Careers to apply. Please submit a cover letter and resume along with your application. Thank you! To build better lives and stronger communities across Maine, The Opportunity Alliance supports people with the programs and resources they need to improve their health, safety, and stability. The Opportunity Alliance envisions a community in which all people in Maine have access to high-quality childcare and early childhood education programs, safe and stable housing, effective and compassionate mental health and substance use treatment, and basic needs supports. Why Work for TOA Employee Testimonials Explore our Benefits For general inquiries: hrsupport@opportunityalliance.org Administrative Office: 50 Lydia Lane South Portland, ME 04106